Client Administrator Apprentice

VATABLE LIMITED

Sheffield (S17 3BS)

Closes on Friday 5 June 2026

Posted on 16 April 2026

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Summary

Vatable are a specialist VAT and HMRC advisory firm led by former senior HMRC officers. Working as part of a team, you will liaise with various teams as well as our clients to support and pull together information on our client's cases. 

Wage

£11,440 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Scope for salary increase after month 1

Training course
Business administrator (level 3)
Hours
Monday Friday, 9.00am - 5.00pm.

27 hours 30 minutes a week

Start date

Monday 8 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Liasing with the technical team, casework team, and clients to support pulling together information for their client's cases

  • Telephone calls

  • Responding to emails

  • Inputting on CRM system

  • Processing confidential data and dealing with client enquiries and responding accordingly

  • General admin duties 

Where you'll work

Moorwood Hall Farm
Moorwood Lane
Sheffield
S17 3BS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Your apprenticeship will be delivered within your work place by regular sessions with your work based college tutor.

Requirements

Essential qualifications

GCSE in:

  • English (grade 3/D or above)
  • Maths (grade 3/D or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Motivated
  • Timekeeping skills
  • Committed

Other requirements

  • Important - must have access to own transport as no public transport available
  • Customer Service - Must be confident on the telephone and dealing with clients face - to face
  • Work Experience - Desirable, not essential - demonstating working with people

About this employer

We are a specialist VAT and HMRC advisory firm led by former senior HMRC officers.

Our team brings decades of combined experience from inside HM Revenue & Customs, including senior investigative, compliance, and technical roles. We understand how HMRC thinks, how decisions are made, and how those decisions can be challenged. This insider knowledge allows us to represent businesses with authority, credibility, and strategic insight.

We support businesses and individuals alike across the UK with: Enquiries and investigations

  • HMRC disputes, appeals, and statutory reviews
  • Tax penalties and assessments

We advise businesses across a wide range of industries, including property, construction, e-commerce, hospitality, manufacturing, professional services, and managed businesses. What our clients have in common is not size or sector, it's the need for specialist HMRC representation they can trust.

http://www.vatable.co (opens in new tab)

After this apprenticeship

Full-time employment on competition of the apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

01246500681

The reference code for this apprenticeship is VAC2000026925.

Apply now

Closes on Friday 5 June 2026