Business Administrator Apprenticeship

The Environment Agency

Sheffield (S9 4WF)

Closes in 13 days (Monday 20 April 2026)

Posted on 7 April 2026

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Summary

The Environment Agency is fully committed to creating an inclusive workforce that reflects the diverse communities we serve. We don’t just talk about diversity - we actively seek it, embrace it, and live it for the benefit of our staff, communities, and environment.

• Wage:

  £25,301 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm.

  37 hours a week

• Start date:

  Saturday 1 August 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

On successful completion of the apprenticeship you will have the skills, knowledge and behaviours to undertake the responsibilities below:

• Manage our business data including data storage, people management information and delivery against Key Performance Indicators (KPIs).
• Filter and direct incoming queries, identifying urgent and/or sensitive matters and dealing with them appropriately
• Undertake general administrative duties and tasks as assigned by your manager e.g. to support recruitment
• Arrange meetings, book venues and sort out travel and hotel bookings

Where you'll work

Quadrant 2
99 Parkway Avenue
Sheffield
S9 4WF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills

About this employer

Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. We look after land quality, promote sustainable land management and help protect and enhance wildlife habitats.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• Potential for a permanent role within the business

Ask a question

The contact for this apprenticeship is:

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD

The reference code for this apprenticeship is VAC2000025040.

Apply now

Closes in 13 days (Monday 20 April 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.