Apprentice Insurance Broker

Actus Insurance

Sheffield (S36 2AE)

Closes on Wednesday 10 June 2026

Posted on 26 March 2026

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Summary

If you're looking to start out in insurance, our proven route into the exciting world of broking is the place to be!

The role involves working with business clients to advise and source the most appropriate insurance for their needs. You will negotiate with insurers to ensure the best price and terms to meet the clients' needs. 

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course
Insurance professional (level 4)
Hours
Our office is open 9am to 5pm Monday to Friday. You may occasionally be asked to attend events outside of these hours but they will be ad-hoc.

35 hours a week

Start date

Monday 3 August 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answer telephone and email queries from clients and insurers
  • Prepare quotations for new and existing clients
  • Compare competing quotations to ensure the best fit
  • Liaise with account executives to ensure cover is appropriate
  • Chase outstanding claims

Where you'll work

Office 3B, Harry Brearley House
Fox Valley Way, Stocksbridge
Sheffield
S36 2AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIES LEARNING SOLUTIONS LIMITED

Training course

Insurance professional (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Ability to apply technical knowledge and experience to deliver positive outcomes to all stakeholders utilising appropriate policies and procedures.
  • Ability to apply legal and insurance principles, knowledge of the market structure and its processes, procedures and documentation to a range of complex situations.
  • Can proactively identify, generate and develop relationships and networks that support the role, including but not limited to internal/external/market led/professional and peer relationships. Can leverage relationships to improve the reliability of customer service based on customer feedback. Engages with and supports colleagues so that they are empowered to resolve customers issues within organisational guidelines.
  • Takes ownership for delivering in their area of responsibility. Finds ways to progress and meet commitments when issues arise, being creative where appropriate. Escalates issues and decisions where necessary. Identifies and proposes business process improvements .
  • Applies legal and regulatory requirements to work compliantly, whilst promoting a culture of treating customers fairly. Assesses whether organisational processes and procedures and those that follow them are compliant with legal and regulatory requirements.
  • Provides technical advice and support to others on complex insurance matters.

Training schedule

This will be work-based training, with a minimum of 20% of your working week dedicated to learning.

Requirements

Essential qualifications

GCSE in:

  • English (grade C (4 or above))
  • Maths (grade C (4 or above))

Desirable qualifications

A Level in:

Business/Economics (grade D or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative

Other requirements

As our office is not easily accessed by public transport, it is highly recommended that you have a full driving licence. 

About this employer

At Actus we specialise in providing integrated insurance and risk management solutions to businesses across a variety of industries. Our clients vary from small owner-managed businesses to national multi-site companies with 100 + employees. From our base in South Yorkshire we are well placed to deal with companies around the North of England, although we also deal with companies across the length and breadth of the UK. We concentrate primarily on the characteristics of the businesses and the people within them, rather than focusing on a particular trade sector. This allows us to deal with businesses across a broad spectrum of industry.

http://www.actusinsurance.co.uk (opens in new tab)

Company benefits

For all of our apprentices, we offer on-site gym membership at Fox Valley. On completion of probation, you will receive a discount card for the on-site stores at Fox Valley. We also provide parking permits for all our staff.

After this apprenticeship

Our team includes three members who have already completed their apprenticeships! After completing your apprenticeship, you will become an account handler within the team, with options to pursue other routes in insurance as time progresses.

Ask a question

The contact for this apprenticeship is:

DAVIES LEARNING SOLUTIONS LIMITED

The reference code for this apprenticeship is VAC2000023381.

Apply now

Closes on Wednesday 10 June 2026