Business Administrative Assistant Apprentice

The Fluency Business Group

Chesterfield (S41 8NG)

Closes on Thursday 30 April 2026

Posted on 25 March 2026

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Summary

This is a fabulous opportunity to join a successful and growing business based in Chesterfield. You will be providing essential support to the business operations through general office administration, senior management support, travel & logistics coordination and client project adminsitration.

Wage

£17,500 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday Shifts to be confirmed

36 hours 30 minutes a week

Start date

Friday 1 May 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Purpose of Job

The Business Administrative Assistant Apprentice will support the Office Manager and senior management team in the smooth and professional running of the company’s administrative operations.

The role will involve supporting day-to-day office administration, assisting senior management, coordinating travel arrangements, and helping streamline internal processes while developing strong organisational and communication skills.

Over time, the apprentice will gain exposure to bookkeeping and financial administration, working with the Office Manager and company accountant as part of a structured apprenticeship combining on-the-job learning with formal training.

Main Duties:

  • General Office Administration
  • Support the Office Manager with the day-to-day running of the office
  • Managing incoming calls and enquiries and directing them appropriately
  • Greeting visitors and supporting meeting arrangements
  • Managing office supplies and assisting with ordering stationery and consumables
  • Supporting internal administrative processes across the business
  • Assisting with documentation, filing, and record management
  • Supporting the organisation of internal meetings and company events

Senior Management Support

Provide administrative assistance to members of the senior leadership team, including:

  • Preparing meeting materials and documents
  • Supporting diary coordination where required
  • Conducting research tasks and compiling information for management
  • Supporting internal project administration

Travel and Logistics Coordination

Assist with planning and organising business travel, including:

  • Researching and booking flights, hotels, trains, and car hire
  • Managing travel itineraries for senior team members
  • Supporting logistics for exhibitions, meetings, and industry events

Client Project Administration

Support client-facing projects by assisting with administrative tasks, including:

  • Collecting information and documentation from clients
  • Maintaining accurate project records
  • Preparing basic reports or data summaries
  • Ensuring communications and documentation maintain a professional standard

Business Process Support

Assist the team in improving the efficiency of internal systems and processes by:

  • Helping document internal procedures
  • Supporting improvements to workflows and administration systems
  • Identifying opportunities to streamline operational processes

Finance and Bookkeeping Development

As the apprenticeship progresses, the role will expand to include exposure to financial administration tasks such as:

  • Assisting with invoice preparation and supporting bookkeeping activities
  • Maintaining financial records and documentation
  • Working alongside the Office Manager to learn financial processes

Where you'll work

Dunston Innovation Centre
Dunston Road
Chesterfield
S41 8NG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.

You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative
  • Strong work ethic
  • Reliable

About this employer

Since our incorporation in 2017, Fluency has built a global reputation for supporting businesses with market-leading growth strategies and investor relations. We began by offering market research and public relations for clients across Europe, Asia, and the USA, focusing on growth, investment, and strategy.

http://www.fluency-group.com (opens in new tab)

Company benefits

  •  Casual dress.
  • On-site parking.
  • Company events.
  • 24 days annual leave plus bank holidays.
  • Pension scheme after qualifying period (opt-in for apprectices under 22 years).

After this apprenticeship

  • Potential for full time employment on completion of the apprenticeship for the right candidate 

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Brittany Gill

gillb@chesterfield.ac.uk

01246500681

The reference code for this apprenticeship is VAC2000022719.

Apply now

Closes on Thursday 30 April 2026