Despatch Operations Administration Apprentice
AESSEAL PLC
South Yorkshire (S60 1BZ)
Closes in 27 days (Wednesday 25 March 2026 at 11:59pm)
Posted on 25 February 2026
Contents
Summary
Kick‑start your career with Aesseal Rotherham as a Despatch Ops Admin Apprentice! Join a fast-paced, innovative engineering leader, support vital dispatch operations, build top-tier admin skills, and grow with a company that invests in your future. A brilliant first step into the industry!
- Wage
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£16,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9am - 5pm.
37 hours 30 minutes a week
- Start date
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Wednesday 1 April 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Proactively arrange shipments and communicate with couriers, including managing bookings through UPS, DHL, FedEx, and other courier systems, to minimise workload on the Stores Department.
- Collaborate with the team to ensure all despatch paperwork is accurate and on time for shipments to be booked and shipped on the requested date.
- Collaborate with both Commercial and Despatch functions to review despatch paperwork and ensure timely shipment of orders. This includes monitoring upcoming delivery schedules and notifying the appropriate administrators when action is needed.
- Take prompt and effective corrective action whenever risks or issues arise, ensuring resolutions that maintain customer service standards.
- Maintain clear and effective communication between Despatch Administrators and the Stores Despatch Team.
- Uphold the organisation’s culture, values, and standards in all daily activities.
- Gather relevant information and relay it to relevant internal stakeholders as required.
- Communicate with internal and external customers regarding shipment updates, requirements, and any related queries.
- Understand and adhere to all government and business exporting rules and regulations, and use them to help guide the resolution of problems.
NB: This list is not exhaustive; the job holder is required to carry out reasonable tasks of their skill and ability.
Where you'll work
Global Technology Centre
Bradmarsh Business Park
Mill Close Rotherham
South Yorkshire
S60 1BZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESTERFIELD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will be carried out in your workplace, via a monthly group delivery session with your allocated tutor.
More training information
Delivery is scheduled as 12 monthly tutor sessions in addition to 6-8 weekly one-to-one reviews with your tutor and manager/mentor.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this employer
AESSEAL PLC is a global engineering company based in Rotherham, best known for making mechanical seals and support systems that help keep machinery running safely and reliably in lots of different industries, from cars and chemicals to food production and marine equipment. [pitchbook.com]
The company started in 1979 and has grown massively over the years. Today, AESSEAL has nearly 2,000 employees and supplies customers in more than 100 countries, making it one of the world leaders in its field. [rothbiz.co.uk]
AESSEAL is known for being innovative and environmentally focused, using advanced technology to help reduce energy and water use and to improve the way equipment runs. They aim to give excellent customer service and are always looking for ways to improve and stay ahead in the industry. [aesseal.com]
One exciting part of the company is their impressive Factory for the Future in Rotherham. It’s a modern, eco‑friendly facility designed to support sustainable manufacturing, and it’s been described as a “temple of innovation.” It also reflects AESSEAL’s commitment to creating high‑quality local jobs and investing long‑term in the area. [rothbiz.co.uk]
For students and apprentices, AESSEAL offers a forward‑thinking, supportive environment, with lots of opportunities to learn, grow, and be part of a company that’s making a real impact in engineering and sustainability worldwide.
Company benefits
Onsite Parking for Staff - This is an office based role, reporting to the Despatch Lead and working alongside the Stores Departmnet and Despatch/Commercial Department.
After this apprenticeship
AESSEAL PLC are a forward‑thinking and supportive employer who aim to offer ongoing opportunities for apprentices after their programme, depending on business needs and individual performance.
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
James Sayles
Saylesj@chesterfield.ac.uk
The reference code for this apprenticeship is VAC2000017657.
Apply now
Closes in 27 days (Wednesday 25 March 2026 at 11:59pm)