Business Admin Apprentice
Tomorrow's Women
BIRKENHEAD (CH41 3JE)
Closes in 25 days (Sunday 22 March 2026 at 11:59pm)
Posted on 23 February 2026
Contents
Summary
The Communications & Partnerships Administrator will provide essential administrative and communications support to ensure the smooth running of Tomorrow’s Women services. The role involves day-to-day administration, supporting course delivery, and assisting with marketing and communications.
- Wage
-
£16,250 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9am to 5pm.
37 hours 30 minutes a week
- Start date
-
Monday 23 March 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support across the centre
- Answer telephone enquiries and respond to messages in a professional manner
- Book women onto courses and maintain accurate records
- Ensure evaluation forms are completed and collected at the end of courses
- Manage room bookings and keep the room booking spreadsheet up to date
- Upload referrals and evaluation forms onto relevant systems
- Keep essential paperwork stocked and organised, including:
- o Referral forms
- o Safety plans
- o Counselling contracts
- o Change of detail slips
- o Counselling request slips
- o Evaluation forms and course registers
- Set up rooms in preparation for the following day’s activities
- Communicate with and provide support to both the Communications Lead and the Operations Administrator
- Attend events to promote Tomorrow’s Women and share information about services
- Take photographs of activities within the centre for promotional use
- Support the Marketing and Communications Lead with the creation of social media content, including ideas, photos and videos
- Assist with the planning and delivery of internal events
- Liaise with course providers to help deliver a full and active monthly timetable
Where you'll work
ST LAURENCE'S SCHOOL
BECKWITH STREET
BIRKENHEAD
CH41 3JE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIRRAL METROPOLITAN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard including:
- Knowledge, Skills and Behaviours
- End-Point Assessment
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
Other requirements
Candidates must be over the age of 18 due to the company dealing with probation services.
To ensure the safety, wellbeing and privacy needs of service users, this role is open to female applicants only (genuine occupational requirement, Equality Act 2010, Schedule 9).
About this employer
Tomorrow's Women (TW) was launched by Baroness Corston in September 2011. The Project was set up to work with women in or on the periphery of the Criminal Justice System by providing tailored interventions to prevent offending and support women to make positive lifestyle changes. Due to the success and growth of the women only Project, Tomorrow’s Women became a registered Charity in 2012 and moved into independent accommodation situated in central Birkenhead, which remains the main centre site to date.
After this apprenticeship
- Possibility of a full-time position upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
WIRRAL METROPOLITAN COLLEGE
The reference code for this apprenticeship is VAC2000017184.
Apply now
Closes in 25 days (Sunday 22 March 2026 at 11:59pm)