Apprentice Centre Coordinator
SOAR COMMUNITY
Sheffield, SOUTH YORKSHIRE
Closes in 10 days (Monday 2 March 2026 at 11:59pm)
Posted on 19 February 2026
Contents
Summary
The Centre Co-ordinator will be provided with a package of non-accredited training, including online & work shadowing opportunities & supervision. Full training and support to achieve a Level 3 Business Administration Apprenticeship with opportunities for further growth beyond the apprenticeship.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
37 hours per week (4-days per week with 1-day allocated to training/college), exact working days and hours TBC.
37 hours a week
- Start date
-
Thursday 19 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a member of the Centres team, you will portray a professional image of SOAR and the Centres Team, ensuring the buildings and facilities run smoothly. The role will include some key tasks, with the opportunity to take on more responsibility as you develop into the role:
Reception:
- Meet and greet visitors, tenants and building users in a welcoming and professional manner, whilst being sensitive to their needs and requirements
- Take phone calls and enquiries both internally and externally
- Reception services, such as printing, scanning and photocopying for tenants and the public, logging chargeable services and taking payments
- Keep communal and public areas tidy and welcoming
Centre Co-ordination & Admin:
- Assist with opening up and locking up if required
- Assist with data input including room bookings, issues & action logs, contact details etc.
- Assist with maintaining tenant and building information, by way of scanning and filing of records
Team Working:
- To work flexibly across sites - The Centres team operates a rota, ensuring that we have cover for all Centres as required
- Communicate closely with team members i.e. handovers and shared tasks and the wider SOAR team
- To take part in regular team meetings to discuss performance and other related issues
Compliance:
- Assist with Health & Safety procedures e.g. routine workplace inspections, fire alarm testing & evacuation drills
- To develop an understanding of SOAR policies and procedures, including confidentiality, equality & diversity, safeguarding, lone working, information governance (GDPR) and health & safety
- To ensure SOAR records and information are kept confidential at all times and stored securely
Self-Management & Development:
- Work towards agreed targets with support from peers and managers
- To participate in supervisions and appraisal process
- Develop cultural awareness and have regard for Equality and Diversity
This is not a final and complete statement of the duties attached to this post, which may be amended from time to time in accordance with the changing needs of SOAR. We will work with the post-holder to phase in duties and training as they develop into the role.
The job description forms part of the contract of employment.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 320 Wordsworth Avenue, Sheffield, S5 8NL
- 14 KNUTTON ROAD, SHEFFIELD, SOUTH YORKSHIRE, S5 9NU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD COLLEGE, THE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Training will take a blended approach of online sessions & site visits. There will also be monthly classroom sessions scheduled at Sheffield College's Pennine Five Campus in Sheffield City Centre.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
SOAR is an award-winning regeneration charity in North Sheffield which provides a
number of services for the community including health, buildings management and
support into employment
https://www.soarcommunity.org.uk/ (opens in new tab)
Company benefits
- Your birthday as a holiday on us!
- 8% non-contributory pension
- Westfield Foresight Health Plan
- Any additional soft benefits- e.g. any social activities etc.
- 25 days leave + bank holidays
After this apprenticeship
Opportunities for further growth beyond the apprenticeship.
Ask a question
The contact for this apprenticeship is:
SHEFFIELD COLLEGE, THE
The reference code for this apprenticeship is VAC2000016329.
Apply now
Closes in 10 days (Monday 2 March 2026 at 11:59pm)