Business Administration Apprentice – Prevention
South Yorkshire Fire & Rescue
Rotherham (S66 8LB)
Closes in 17 days (Friday 6 March 2026 at 11:59pm)
Posted on 17 February 2026
Contents
Summary
Our Community Safety Team is seeking 2 apprentices to provide administration support at our Lifewise Centre. This is a unique and exciting opportunity to join a team which provides front line education and guidance on fire safety and wellbeing to the communities of South Yorkshire.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday, 08:30 - 16:30). Friday, 08:30 - 16:00.
37 hours a week
- Start date
-
Monday 27 April 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Responsibilities:
- Provide high-quality administrative support to enable the efficient delivery of SYFR's prevention work.
- Carry out general administrative tasks, including filing, scanning, photocopying, and maintaining digital records.
- Process and co-ordinate Home Fire Safety Visits, ensuring accuracy and timeliness to support service delivery.
- Manage multiple email inboxes effectively, responding to queries and directing stakeholders to the appropriate teams.
- Act as the first point of contact for internal and external stakeholders seeking information about SYFR prevention activities.
- Use calendar management tools to book meetings, community events, school visits, and other prevention-related activities.
- Provide administrative support for meetings, including agenda preparation, minute-taking, and document distribution with attention to detail.
- Input and retrieve information from SYFR systems to assist in producing reports, data analysis, and performance monitoring.
- Maintain accurate and up-to-date records on relevant systems, ensuring compliance with GDPR and data protection standards.
- Support the Prevention Admin & Volunteer Co-ordinator Team Leader in coordinating volunteer activities, maintaining volunteer records, and supporting induction and training processes.
- Assist in monitoring and managing the stock of prevention resources, ensuring timely ordering and distribution.
- Provide administrative support to Prevention Managers and cover for other administrative staff as required.
- Engage with schools, community groups, and the general public to support prevention initiatives and maintain accurate engagement records.
- Represent the Prevention Department at community events, supporting administrative processes that facilitate effective outreach.
- Proactively promote Equality, Diversity, and Inclusion (EDI) principles in all administrative activities.
- Participate fully in SYFR’s Personal Review process and undertake all required training and development activities, including the successful completion of the Business Administrator Level 3 Apprenticeship Standard.
- Ensure compliance with SYFR’s Employee Code of Conduct, Core Code of Ethics, and Health & Safety policies.
- Maintain compliance with all relevant organisational policies and procedures throughout the apprenticeship.
- Carry out other duties as required, commensurate with the apprentice role, to support the effective functioning of the department.
Any other information (including special conditions of service):
Personal Qualities
We are looking for candidates who have:
- An enthusiastic approach to work and learning.
- A professional approach to work including excellent attendance, timekeeping and with a high attention to detail.
- Team players.
- Passionate about helping others.
- Interested in making South Yorkshire Communities Safer and Stronger.
- Those who act in line with our SYFR Core Behaviours: Honesty, Integrity & Respect.
Where you'll work
Unit 1
Kea Park Close, Hellaby
Rotherham
S66 8LB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD COLLEGE, THE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The Sheffield College, Granville Road, Sheffield, S2 2RL and associated sites in the city centre.
Blended learning: Google Classroom and face to face attendance.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
Other requirements
- Passing a Disclosure and Barring Service (DBS) check
- Occupational health assessment
About this employer
South Yorkshire Fire & Rescue is the statutory Fire and Rescue Service for the area of South Yorkshire. We serve a population of approximately 1.29 million people.
Our mission is to keep the people of South Yorkshire safe. This includes our deployment of hundreds of firefighters, covering 22 fire stations, using dozens of specialist vehicles supported by dedicated control room and support staff employees.
We are governed by the South Yorkshire Fire & Rescue Authority which is made up of 12 locally elected councillors and the Police & Crime Commissioner. The Fire Authority publishes a constitution which sets out how the Authority operates, how decisions are made and the procedures which are followed to ensure that these are efficient, transparent and accountable to local citizens. Some of these processes are required by the law, whilst others are a matter for the Authority to determine.
https://www.syfire.gov.uk (opens in new tab)
Company benefits
28 days annual leave, plus Bank Holidays.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Potential to apply for further roles within South Yorkshire Fire & Rescue Service.
- Further training as required for the position.
Ask a question
The contact for this apprenticeship is:
SHEFFIELD COLLEGE, THE
The reference code for this apprenticeship is VAC2000015361.
Apply now
Closes in 17 days (Friday 6 March 2026 at 11:59pm)