Business Administration Apprenticeship

Y.O.U.R BEAUTY SCHOOL CIC

London, LONDON

Closes in 8 days (Friday 6 March 2026 at 11:59pm)

Posted on 24 February 2026

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Summary

As a Business Administration Apprentice, you’ll support the admin and leadership team to keep the school running smoothly. You’ll gain hands-on experience in administration, communications, Human Resources, events and office duties, while working towards a Level 3 Business Administrator qualification with an accredited provider. 
 
 

• Wage:

  £11,778 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  £201.72 a week

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9am-5pm.

  30 hours a week

• Start date:

  Monday 16 March 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, you will support day-to-day administrative operations across our YBS, including:

• Managing communication with parents, schools, and referral agencies
• Updating and maintaining student records (both physical and digital)
• Assisting with diary management, meetings, and school events
• Handling reception duties including greeting visitors
• Supporting the administration of staff records, compliance checks, and raining logs
• Filing, scanning, and maintaining databases in line with GDPR
• Assisting with marketing admin (e.g. newsletters, social media support)
• Helping with inventory and ordering supplies
• Supporting general office management and project administration

Throughout your apprenticeship, you will develop core skills aligned to the national Level 3 Business Administrator standard, including communication, record management, IT proficiency, stakeholder engagement, and professional behaviours.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• 75 Raglan Road, London, SE18 7LB
• 28 SANGLEY ROAD, LONDON, SE6 2JH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LONDON SOUTH EAST COLLEGES

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will work across both Y.O.U.R Beauty School locations during the week, based at our Catford and Woolwich sites. Training will be delivered on the job and will take place within our school facilities, supported by experienced staff as part of the apprenticeship programme.

During the apprenticeship, you will gain a well-rounded foundation in business administration by developing the following:

• Business operations knowledge: Understand how a business functions day to day, including project management, finance, and quality improvement
• Regulation and compliance awareness: Learn about key policies such as GDPR, safeguarding, and internal data security protocols relevant to working in education
• Effective communication: Develop strong written and verbal communication skills for engaging with staff, students, parents, and external stakeholders
• IT and digital skills: Gain confidence in using digital tools like Microsoft Office, internal databases, and school communication platforms
• Organisation and time management: Learn to prioritise tasks, meet deadlines, and manage competing responsibilities efficiently
• Attention to detail: Build accuracy and consistency in tasks such as record-keeping, filing, and handling sensitive data
• Teamwork and collaboration: Work effectively with a range of staff across departments, contributing to a supportive school environment
• Professional conduct: Demonstrate reliability, integrity, and a positive work ethic in line with school values
• Adaptability and initiative: Learn to respond to changing needs, take responsibility, and contribute ideas for improving processes.
• Commitment to growth: Embrace learning opportunities, apply feedback, and take responsibility for your own development

Requirements

Desirable qualifications

GCSE in:

• English (grade 5-9)
• Maths (grade 5-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

Passing a DBS check  
Being comfortable working with vulnerable children and young adults. 

About this employer

Set across two locations in Lewisham and Greenwich, Y.O.U.R. Beauty School CIC (YBS) is a specialist Alternative Education Provision delivering inclusive,
high-quality vocational education for young people aged 13–19, and learners with SEND up to age 25. We support young people who face barriers to
engagement in mainstream education, including SEMH needs, SEND, behavioural challenges, disrupted learning, and complex personal circumstances.

https://www.yourbeautyschool.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Full time member of staff or a admin role in a different place of employment.

Ask a question

The contact for this apprenticeship is:

LONDON SOUTH EAST COLLEGES

The reference code for this apprenticeship is VAC2000011837.

Apply now

Closes in 8 days (Friday 6 March 2026 at 11:59pm)