Property Maintenance Operative Apprentice

WALTHAM FOREST SERVICES LTD

LONDON (E17 4JF)

Closes in 10 days (Tuesday 10 February 2026 at 11:59pm)

Posted on 28 January 2026

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Contents

Summary

To be a member of a multidisciplinary team that provides a range of frontline services which include but are not limited to premises support (porterage), reactive repairs including project works across LBWF estate, grounds maintenance, gardening, handyperson, and clearance services to customers of Waltham Forest Services Ltd.

Wage

£27,780.21 a year

Check minimum wage rates (opens in new tab)

It can be increased in the second year.

Training course
Property maintenance operative (level 2)
Hours
Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.

37 hours 30 minutes a week

Start date

Tuesday 24 February 2026

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To carry out planned preventative maintenance tasks as directed, including building opening/closing, fire alarm tests, cleaning external and internal walkways
  • To set up offices, rooms and spaces as instructed across council and non-council buildings
  • To ensure sites the Company is responsible for are kept clean and tidy at all times
  • To report issues/risks or damages identified whilst carrying out PPM tasks
  • To partake in bin washing of residential bins
  • Undertake cleaning bike hangers in the Waltham Forest Borough to a high standard
  • Carrying out a range of repairs, including plumbing, joinery, carpentry, minor electrics and landscaping
  • Clear large items of Household and Commercial waste from commercial and residential properties
  • Carry out bin washing across a range of residential and commercial
  • Assist with minor competency based electrical repairs such as but not limited to PAT Testing, replacing fuses and re-lamping as directed
  • Carry out water flushing and tap temperature checks across LBWF Councils estate
  • Carry out fire safety checks as directed
  • Dispose of rubbish, replace light bulbs, tighten cabinetry or appliance hardware, fix leaky pipes, clean drains, test wiring, replace windows, touch-up painted surfaces, fix broken tile, fence repairs, and polish floors, cut and lay new tile, install flooring, general carpentry, assemble prefabricated furniture
  • Providing the highest level of customer service at all times
  • Ensuring full health and safety compliance at all times, escalating any concerns immediately to their line manager

Where you'll work

WALTHAM FOREST TOWN HALL
FOREST ROAD
LONDON
E17 4JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALTHAM FOREST COLLEGE

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

  • Walthfam Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
  • 1 day a week 
  • On-site in college 

More training information

Waltham Forest College is an aspirational place to learn with highly skilled, supportive staff, industry standard specialist facilities and works in partnership with employers. We are proud to be an inclusive college, supporting and encouraging our students to ‘Think BIG’ in achieving their career goals. You will be joining one of the top performing Further Education Colleges in the country (top 5%). Rated as Outstanding by Ofsted, Waltham Forest College also has specialist Mayor of London’s Quality Academy status for HealthCare, Construction, Green Technologies and Hospitality, Creative and Digital and is a WorldSkills UK’s Training Centre of Excellence. This provides an exciting opportunity for our students to further develop world-class skills, embedding excellence and developing the higher-level technical skills that employers need.

Our extensive enrichment programme provides an opportunity for you to make new friends, try new skills and activities and, volunteer and have fun, all in a safe and supporting environment. Whether you are looking to develop new skills and confidence, progress to university, retrain or to study to progress to highly skilled, higher paid employment, we can help springboard your career.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

Serving homeowners, landlords, local authorities and businesses across Waltham Forest and beyond, we offer a range of reliable, flexible and affordable property maintenance, gardening and specialist environmental services. All our Operatives are experts in their fields and required to have a satisfactory Disclosure of Baring Service (DBS) clearance assuring all our customers are in safe hands.

​Our mission is simple: to make everyday property care easier, safer and more sustainable for everyone.

From quick repairs and seasonal garden work to complex renovations or pest control, we handle every task with professionalism, attention to detail and respect for your space.

​We’re proud to be part of the local community, helping keep homes and shared spaces clean, green, and well maintained.

https://www.walthamforestservicestore.co.uk/ (opens in new tab)

After this apprenticeship

Servicestore Operative / Property Maintenance.

Ask a question

The contact for this apprenticeship is:

WALTHAM FOREST COLLEGE

The reference code for this apprenticeship is VAC2000011090.

Apply now

Closes in 10 days (Tuesday 10 February 2026 at 11:59pm)