Pharmacy Services Assistant Apprenticeship

High Green Pharmacy

Sheffield (S35 4LU)

Closes in 12 days (Monday 2 February 2026 at 11:59pm)

Posted on 20 January 2026

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Summary

The role is focused on customer service and supporting various daily operations of the pharmacy, such as dispensing prescriptions and managing stock, under close supervision. The typical duration is 12-15 months, and successful completion can lead to progression to the Pharmacy Technician apprenticeship.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
40-hours per week; Monday to Friday (10:00 - 18:00)

40 hours a week

Start date

Sunday 1 March 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the supply and assembly of medicines
  • Assisting with stock control
  • Labelling and issuing prescriptions
  • Handling customers/patients’ inquiries
  • Handling request of prescriptions and safe disposal of unwanted medicines
  • Handling payments and maintaining confidentiality

Where you'll work

104 Wortley Road
High Green
Sheffield
S35 4LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SHEFFIELD COLLEGE, THE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Pharmacy Services Assistant Level 2.

100% remote/online delivery through Sheffield College.

Lessons are delivered on the 2nd Tuesday of every month. (The student is provided a time slot to join the call between 9am - 2pm, which lasts approx. 90-mins).

A support session is then provided on the last Friday of every month. (The student is provided a time slot to join the call between 9am-12noon, which lasts approx. 30-60 mins).

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Patience

About this employer

High Green Pharmacy is in High Green village, north of Sheffield. We are a small, independent pharmacy looking for a highly motivated apprentice who is keen to learn, enjoys helping people, and is interested in developing a career in pharmacy.         

 

After this apprenticeship

 Progression to the Pharmacy Technician apprenticeship.

Ask a question

The contact for this apprenticeship is:

SHEFFIELD COLLEGE, THE

The reference code for this apprenticeship is VAC2000009475.

Apply now

Closes in 12 days (Monday 2 February 2026 at 11:59pm)