Business and Administration Apprenticeship

AYLA LOGSTICS LIMITED

DONCASTER (DN6 8DD)

Closes on Sunday 4 January 2026

Posted on 3 December 2025

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Summary

Begin your career with an Apprenticeship at Ayla Logistics. In this role, you'll play a key part in supporting the sales team, building your confidence and skills in communication, organisation, and customer service. With clear guidance, you'll be supported to grow and progress along the right career path for you.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Potential wage review after successful 3-month probationary period

Training course
Business administrator (level 3)
Hours
9am to 5pm, Monday to Friday

38 hours a week

Start date

Monday 19 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting all departments including the sales team with admin tasks and customer enquiries 
  • Updating internal systems, logs and spreadsheets with accurate information
  • Preparing documents, quotes and reports for the team
  • Managing incoming calls, emails and messages professionally
  • Assisting with scheduling deliveries and coordinating with drivers
  • Organising files, records and general office documentation
  • Helping maintain a smooth workflow across departments
  • Providing excellent customer service to clients and partners
  • Contributing to day-to-day office operations and process improvements

Where you'll work

UNIT 38
CARCROFT ENTERPRISE PARK
CARCROFT
DONCASTER
DN6 8DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training will be at Doncaster College, where you will have access to a wide range of facilities on offer 
  • Day release  
  • You will undertake the Level 3 Business Administration apprenticeship standard 
    https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 
  • You will undertake Functional Skills for English and/or maths if needed  
  • You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

Ayla Logistics is a growing, dynamic haulage and transport company who's currently integrating and expanding into the warehouse and fulfilment sector who's based in Doncaster. We specialise in road freight solutions, offering reliable, efficient transport services with a modern fleet and a customer-first mindset, providing timely deliveries and a reputation for professionalism and consistency.

 
As part of the Ayla team, you’ll join a supportive and ambitious environment where staff development and career progression are valued. Our culture is built on teamwork, clear communication and growth, so there’s real opportunity for you to build skills and advance your career as the company expands.

https://www.aylalogistics.co.uk/ (opens in new tab)

After this apprenticeship

  • Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

The reference code for this apprenticeship is VAC2000003549.

Apply now

Closes on Sunday 4 January 2026

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