Business Admin Apprenticeship Vacancy - Sheffield City Centre
BILLING BETTER LIMTED
Sheffield (S1 2DD)
Closes in 17 days (Saturday 20 December 2025 at 11:59pm)
Posted on 2 December 2025
Contents
Summary
Great first step into admin and operations. A structured and supportive apprenticeship where you'll learn the fundamentals of business administration while helping our Operations Team with data entry, customer account updates and routine processes. Ideal for someone organised, curious and ready to build real workplace experience.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
38 hours a week
- Start date
-
Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Update customer and property records in our internal systems.
- Check incoming information for accuracy and flag any missing details
- Support onboarding tasks, such as uploading documents and completing simple forms
- Carry out daily data checks to ensure accounts and workflows are up to date
- Assist with preparing basic reports by exporting and formatting spreadsheets
- Respond to internal emails and messages with clear, accurate information
- Follow set processes and standard operating procedures (SOPs) to complete tasks correctly
- Help organise digital files, logs, and shared documents
- Support the Operations Team with general admin as required
- Escalate issues when something doesn’t look right and ask for help when needed
Where you'll work
Block 1, Pennine Five Campus
41 Silver Street Head
Sheffield
S1 2DD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD COLLEGE, THE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
- Positive Mindset
About this employer
Billing Better Limited (trading as Homebox) is a fast-growing UK business that helps residents and property operators manage utility bills more easily. We work with Build-to-Rent partners, landlords and tenants to simplify billing, improve accuracy and provide a smooth onboarding experience. Our Sheffield team focuses on delivering high-quality customer and operational support in a friendly, modern office environment.
After this apprenticeship
- Wide variety of roles across the business in Ops, Customer Service, IT
Ask a question
The contact for this apprenticeship is:
SHEFFIELD COLLEGE, THE
The reference code for this apprenticeship is VAC2000003408.
Apply now
Closes in 17 days (Saturday 20 December 2025 at 11:59pm)
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