Apprentice Business Administration L3

THEBIGWORD INTERPRETING SERVICES LIMITED

Leeds (LS12 6LL)

Closes in 19 days (Sunday 7 December 2025)

Posted on 18 November 2025

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Summary

We work with some of the largest corporations in the world/global organisations across the public and private sectors, a wide array of industries, from automotive to pharmaceutical to the worlds largest sports clubs.

• Wage:

  £14,918.80 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  N/A

• Training course: Business administrator (level 3)
• Hours: 9.00am - 5.30pm. Days will be confirmed at the interview stage.

  38 hours a week

• Start date:

  Monday 22 December 2025

• Duration:

  18 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is primarily a office-based role in our Leeds office and is fixed-term in line with the length of the apprenticeship.

• Deliver team and client administration tasks with accuracy, attention to detail, and pride in your work.
• Stay cool under pressure, meeting tight deadlines and keeping projects on track.
• Manage your time like a pro—balancing priorities and asking for support when needed.
• Build strong, positive relationships with colleagues, clients, and partners.
• Communicate clearly and confidently—both verbally and in writing.
• Coordinate and collaborate with linguists, DTP suppliers, and in-house technical specialists to get great results.
• Respond to supplier and linguist queries quickly and helpfully.
• Follow processes that keep our projects running smoothly and efficiently.
• Play your part in achieving our company goals and driving success.
• Support the team by preparing accurate, high-quality quotations for clients.
• Shadowing senior team members, assisting with admin tasks, and learning project workflows.

The Perfect Match: Your Skills & Talents

• Confident with technology and quick to learn new systems. Diligent, reliable, and take pride in meeting commitments on time.
• Organised, methodical, and keep things running smoothly.
• Able to learn under supervision, support from mentors, and developing skills gradually in order to work independently and take ownership of your tasks.
• Clear, confident communicator who enjoys collaborating with others.
• Had initiative to solve problems and get things done.
• Motivated and driven to meet—and exceed—your targets.
• Resilient and stay positive when challenges arise.
• Thrive in a team environment, sharing ideas, successes, and best practices.
• Value the flexibility of hybrid working and know how to stay focused.
• Bring a flexible mindset and a can-do attitude to everything you do.
• Enthusiastic about learning, growing, and developing your skills.
• Have a sharp eye for detail, stay proactive, and juggle multiple priorities with ease.

Where you'll work

4 Royd’s Cl, Lower
Wortley
Leeds
LS12 6LL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SCL EDUCATION & TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will receive full on the job training as well as 20% off the job training, they will also receive a full wrap around service from SCL.

Requirements

Essential qualifications

GCSE in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• IT skills
• Organisation skills
• Communication skills
• Customer care skills

Other requirements

You must be confident with technology and quick to learn new systems. Diligent, reliable, and take pride in meeting commitments on time. Organised, methodical, and keep things running smoothly. Able to learn under supervision, support from mentors, and developing skills gradually in order to work independently and take ownership of your tasks. Clear, confident communicator who enjoys collaborating with others. Had initiative to solve problems and get things done. Motivated and driven to meet—and exceed—your targets. Resilient and stay positive when challenges arise. Thrive in a team environment, sharing ideas, successes, and best practices. Value the flexibility of hybrid working and know how to stay focused. Bring a flexible mindset and a can-do attitude to everything you do. Enthusiastic about learning, growing, and developing your skills. Have a sharp eye for detail, stay proactive, and juggle multiple priorities with ease.

About this employer

thebigword is a global leader in language services and technology and we are looking for an enthusiastic Apprentice Project Administrator to join our close-knit team working in a fast paced and varied industry, collaborating to deliver the best for our clients and drive our personal and professional growth. We are a global team with colleagues in the UK and Asia. We manage our clients’ written communication whether it be books, websites or the schematics for a nuclear submarine!

After this apprenticeship

The apprentice could progress on to a team leading position once they have completed their Business Admin Level 3.

Ask a question

The contact for this apprenticeship is:

SCL EDUCATION & TRAINING LIMITED

The reference code for this apprenticeship is VAC2000001195.

Apply now

Closes in 19 days (Sunday 7 December 2025)

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