Collection & Delivery Driver Apprentice


Bristol, BS16 7LR

Closes on Saturday 31 August

Posted on 11 July 2024


Are you an enthusiastic individual who enjoys the joy of driving and connecting with people? As a DPD apprentice driver, you'll embark on a rewarding journey, equipped with your very own route, van, and customers. We are committed to nurturing your potential and training you to become an exceptional driver.

Annual wage
£22,820.12 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Express delivery operative (level 2)
40 hour week on a rota pattern. Exact shifts TBC

40 hours a week

Possible start date

Sunday 1 September


1 Year 1 Month

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Express delivery operative Level 2 Apprenticeship Standard
  • The successful applicant will receive a world class standard of training as DPD is dedicated to fostering the growth and development of our employees
  • As an apprentice driver, you'll have the opportunity to advance within the company and be fully supported every step of the way

Where you’ll work

DPD Distribution Centre

Oakwood Drive

Emersons Green


BS16 7LR


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Express delivery operative (level 2)

Equal to GCSE

Course contents
  • Deliver goods to customer premises; load and unload goods in a safe way that ensures the safety and condition of the goods and correctly relates to the delivery schedule
  • Plan and track progress against a schedule, using equipment where required e.g. scheduling software, satellite navigation
  • Interpret delivery/ collection schedules; follow route instructions and company policies and instructions related to collections, deliveries, failed deliveries and returns 
  • Consistently meet customer expectations, respond to customer’s needs and identify ways to improve customer service 
  • Verify delivery or collection of goods. Use manual and ICT systems to confirm delivery and collection and to authorise or make payments for goods where required
  • Comply with the law and with contracts to provide express delivery, postal and courier services 
  • Work safely in accordance with employment law and traffic law. Where required, operate vehicles to DVSA standards to ensure safety of others and a green environmental impact, minimising fuel use, noise and congestion.
  • Operate equipment provided to move, collect and deliver goods and when required use any systems and ancillary equipment in compliance with company instructions
  • Comply with legal and regulatory requirements relating to express
  • Delivery services and where required, with a contract from a client company
  • Uses diet, exercise and fitness techniques appropriate to job role
  • Where required to carry out basic installation of goods, use correct manual handling techniques and use correct tools and equipment in compliance with manufacturers installation instructions
  • Work in a way that minimises business costs while meeting customer requirements
  • Comply with rules and regulations relating to the movement and handling of items, handling goods correctly using lifting and other equipment where appropriate
  • Apply safeguarding policy whenever deliveries involve young persons or vulnerable adults
  • Maintain the health, safety and security of self, colleagues and customers during deliveries
  • Carry out appropriate daily equipment or vehicle checks and rectify or report faults
  • Apply dynamic risk assessment principles to plan and respond to changing circumstances e.g. footpath closures, road diversions, incidents and accidents
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience
    • Physical fitness

    Other requirements

    This is a driving role so a car licence is essential. You must have held your licence for a minimum of 12 months and have not been previously disqualified from driving.

    About this company

    Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer. (opens in new tab)

    After this apprenticeship

    • Within DPD, the opportunities for progression within the many facets of the business are endless

    Ask a question

    The contact for this apprenticeship is:


    Rob Dawkins

    01980 845556

    The reference code for this apprenticeship is VAC1000264034.

    Apply now

    Closes on Saturday 31 August

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.