HR Apprentice

SANDWELL INSPIRED PARTNERSHIP SERVICES EDUCATION LIMITED

West Bromwich, B70 8GS

Closes in 4 days (Thursday 25 July at 11:59pm)

Posted on 11 July 2024


Summary

Summary of Responsibilities: To deliver an excellent Transactional HR Service both internally to SIPS Education Limited and externally to clients. To promote the HR Service at all times through communications with all stakeholders. To work flexibly to support the delivery of a comprehensive HR service.

Annual wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
HR support (level 3)
Hours
Monday to Friday, shifts to be confirmed (flexible working hours according to the needs of the service). Mainly office based, some home working.

37 hours a week

Possible start date

Sunday 1 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • HR Support Level 3
  • Functional Skills Level 2 if required
  • Training schedule has yet to be agreed. Details will be made available at a later date

Where you’ll work

Guardian House

Cronehills Linkway

West Bromwich

B70 8GS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

P.T.P. TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • Maths (grade 4)
    • English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Team working
    • Initiative

    Other requirements

    How would you get to your place of work?

    About this company

    Founded in 2012, we are an organisation with one over-riding focus: to improve outcomes for children and young people through the provision of high-quality school support and school improvement services. To do so, we have pulled together a large team of teaching practitioners, educational professionals and support staff who are fully committed to sharing their expertise and best practice experience. Combined, this represents a huge body of knowledge covering all schools, all ages and all disciplines, both in the classroom and in support areas such as IT and governance. In all our work, we strive to deliver quality and exceed expectations. In all our services, we aim for versatility and responsiveness. In all our relationships, we look to act responsibly and with integrity. In all our thinking, we aim for innovation and relevance. A mutual organisation, we are customer focused and future facing. We offer a quality, sustainable service for schools, their staff, and most of all ? for their pupils.

    After this apprenticeship

    • To be decided upon completion of apprenticeship

    Ask a question

    The contact for this apprenticeship is:

    P.T.P. TRAINING LIMITED

    The reference code for this apprenticeship is VAC1000263814.

    Apply now

    Closes in 4 days (Thursday 25 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.