Apprentice Business Administrator


Bristol, BS16 7LB

Closes in 8 days (Wednesday 31 July at 11:59pm)

Posted on 9 July 2024


We are looking for an Admin Apprentice to provide essential support to the People Operations team, assisting with various administrative tasks and gaining hands-on experience. This apprenticeship will offer valuable on-the-job training, equipping you with the skills and knowledge necessary for a successful career.

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday - Friday 8.00am - 4.00pm

40 hours a week

Possible start date

Monday 2 September


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Business Administrator Level 3
  • Supporting and engaging with different parts of the organisation and interact with internal or external customers
  • City of Bristol College
  • Off site in its entirety

Where you’ll work

Unit 5-6, Vertex Park North

Oakwood Drive, Emersons Green


BS16 7LB


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working
    • Initiative
    • Patience

    Other requirements

    • Accredited Living Wage Employer • Employee assistance programme for you and your family • Health and wellbeing apps • Cycle scheme • Gym discounts • Retail and restaurant discount and cashback • Life Insurance • virtualGP • Enhanced family friendly pay such as maternity and paternity • Free fruit and pizza • Refer a friend bonus incentive • Employee recognition rewards • Team Event Budget (do something fun together!) • Discounted LV insurance • Get appreciated for your time with paid breaks • 25 days holiday plus public holidays • We invest in YOU with opportunities for career progression • Pension contributions • Work within a modern and clean working environment • And we are always open to hearing what our people want!

    About this company

    Halo is the industry leading UK-based accident repair group, with 32 established accident repair centres across the UK. Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages! We believe in nurturing talent and providing opportunities for growth and development. As part of our commitment to building a strong and capable team, we are excited to offer an apprenticeship opportunity within our People Team.

    After this apprenticeship

    • Full time employment as People Administrator

    Ask a question

    The contact for this apprenticeship is:


    Apprenticeship Team


    The reference code for this apprenticeship is VAC1000263635.

    Apply now

    Closes in 8 days (Wednesday 31 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.