Business Administration Apprenticeship Level 3


Norwich, NR13 6JY

Closes in 8 days (Wednesday 31 July at 11:59pm)

Posted on 10 July 2024


A Level 3 Business Administration Apprentice is required. This is a great opportunity for you to work for a forward thinking, fast paced national organisation based in our Norwich Branch. Providing a wide range of administration support to our current Branch Team, this role will allow you to develop the skills you require to become an effective Business Administrator.

Annual wage
£14,196 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday to Friday 9am to 5pm.

39 hours a week

Possible start date

Thursday 5 September


2 Years

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • You will be allocated an Assessor via our Training Provider who will guide you through the training of your qualification via support/training sessions and 1 to 1 reviews over the course of your qualification. 
  • No College attendance, assessment will take place in the business with the support of a dedicated training representative from our Training Provider.
  • You will have access to an online portfolio where work can be submitted online, and feedback provided.  All training will take place within the workplace.
  • As part of the Level 3 Business Administration programme, you will be supported to develop a wide range of business administration and personal development skills you require to complete the apprenticeship programme. 
  • This apprenticeship will provide an excellent foundation for anyone wishing to move into a business administration role and will provide a wide range of skills and competencies.
  • Bell Group we will provide you with a range of additional training to enhance your business administration skills as part of a structured induction including Business Essential Skills, GDPR, Fire Warden, Mental Health Awareness, First Aid Awareness, Equality, Diversity & Inclusion, Environmental Awareness and Display Screen Equipment Training & Assessment.
  • Upon successful completion of your training, you will receive a qualification for a Level 3 Advanced Apprenticeship which may be a gateway to further career opportunities, such as management or senior support roles.

Where you’ll work

17 Mahoney Green



NR13 6JY


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • English (grade 5)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working
    • Creative
    • Initiative
    • Non judgemental

    Other requirements

    This will be an office based role.

    About this company

    Bell Group are a family owned and operated Property Maintenance Contractor. With a network of 30 branches nationally and currently employing over 1500 employees. The Group’s main objective is to provide optimum quality of workmanship in all aspects of the services that we offer. Clients include Ministry of Defence, BT, Barratt Homes, Scotrail, National Trust, Engie, The Royal Household together with various NHS Trusts, local authorities and housing associations. (opens in new tab)

    After this apprenticeship

    • On completion of the apprenticeship programme Bell Group may offer a sustainable career and the opportunity to further progress following each annual performance review once qualified.
    • Possible progression opportunities into a range of Senior Administration support positions within the business both at branch level and through national administration support roles.

    Ask a question

    The contact for this apprenticeship is:


    Rebekah Nash


    The reference code for this apprenticeship is VAC1000263602.

    Apply now

    Closes in 8 days (Wednesday 31 July at 11:59pm)

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