Property Maintenance Apprentice

Hyde Housing Association

Rochester, ME1 1FF

Closes in 11 days (Monday 29 July at 11:59pm)

Posted on 8 July 2024


Summary

Assist in the delivery of an efficient, flexible professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents.

Annual wage
£22,500 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Property maintenance operative (level 2)
Hours
Monday - Friday, 8.30am - 4.00pm.

39 hours a week

Possible start date

Monday 5 August

Duration

2 Years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION.

On programme Training:

  • Level 2 Property Maintenance Apprenticeship Standard 
  • Level 1 and/or 2  Functional Skills in maths and English
  • Institute of Apprenticeship Certificate

End-Point Assessment:

  • Synoptic practical assessment
  • Synoptic knowledge assessment
  • Interview

Where you’ll work

Unit 1

Royal Oak House

Doust Way

Rochester

ME1 1FF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LONDON SOUTH EAST COLLEGES

Your training course

Property maintenance operative (level 2)

Equal to GCSE

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • Maths and English (grade A*-C / 9-4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Physical fitness
    • Active Listening
    • Proactive Attitude

    Other requirements

    Essential Skills and Experience: * Problem-Solving Skills * Attention to Detail * Understanding and adherence to safety protocols and regulations to prevent accidents and injuries. * Soft Skills: * Ability to understand and follow verbal and written instructions. * Good interpersonal skills for working with supervisors, colleagues, and customers. * Ability to work collaboratively in a team environment. * Efficiently managing time to complete tasks and meet deadlines. * Willingness to continuously learn and adapt to new technologies and methods. Apprenticeship Requirements: Great Communication - Use appropriate methods to express information in a clear and transparent way and communicate well with a variety of people and our apprenticeship programme. Making things happen - Working effectively towards challenges and demonstrating both independent and team effort qualities. Full driving licence drivers with no penalties, will be allocated with a Hyde van after passing their 6-month probation. Aside from this, apprentices will be required to travel to a Hyde office for transport to sites, visiting customers homes in various locations. Enthusiastic about Learning and Developing - Actively improve personally and professionally, by applying new technical, knowledge, behaviours, skills pursuing a good attitude towards reflect and learn.

    About this company

    Hyde are a not-for-profit affordable housing provider in London and Southeast, which Hyde have been doing for 60 years. Our trades apprenticeships are based within our maintenance team who carry out our domestic responsive repairs in Kent for our residents.

    http://www.hyde-housing.co.uk (opens in new tab)

    After this apprenticeship

    • Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship. 

    Ask a question

    The contact for this apprenticeship is:

    LONDON SOUTH EAST COLLEGES

    Harley Waite

    harley.waite@lsec.ac.uk

    02045826513

    The reference code for this apprenticeship is VAC1000263184.

    Apply now

    Closes in 11 days (Monday 29 July at 11:59pm)

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