Air and Sea International Logistics Freight Forwarding Level 3 Apprentice DSV Road Limited

You'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Duties include mastering import/export processes

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Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, shifts to be confirmed. For example 9.00am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    05 Jul 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Are you ready to kick-start your journey into the world of Freight Forwarding Air and Sea? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder.
As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.
Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.

Key Tasks:

  • Mastering import/export processes and Cross Trade bookings
  • Engaging in seamless communication with our extensive network and carrier partners across the globe
  • Championing the meticulous checking and issuance of vital documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations
  • Taking charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
  • Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols 

Duties / Responsibilities:

  • Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to great customer experiences
  • Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
  • Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us 

What can we offer you?

  • An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
  • Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally

The training you will be getting

  • Level 3 International Freight Forwarding Apprenticeship Standard qualification
  • Functional Skills in maths and English if exemptions cannot be provided
  • Training schedule has yet to be agreed. Details will be made available at a later date

What to expect at the end of your apprenticeship

  • If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience, Proficient in Microsoft Office, Positive attitude, Willingness to learn, Punctual and reliable


GCSE or equivalent Maths and English (Grade 9-2) Desired

Things to consider

Important: You must be able to start employment before the end of September. Access to the company discount voucher scheme offering discounts on high street brands, cinemas, restaurants and mobile networks.

About the employer

Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.


DSV Road Limited


Panalpina House

Great South West Road


TW14 8NU

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Louise Spring

Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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