Business Administrator Apprentice

ANKERSIDE PHYSIOTHERAPY CLINIC

NUNEATON, CV11 4DA

Closes today at 11:59pm

Posted on 4 July 2024


Summary

We have a fantastic opportunity to join a friendly and professional team greeting patients and processing administration to arrange Physiotherapy appointments. You will be trained to answer the telephone in a professional manner, you will be dealing with enquiries and booking appointments, these may be face to face or via telephone and email.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday – Friday 8am – 7pm (within these hours) 30 hours to be arranged during the opening hours, this will vary so flexibility is essential. Potential of up to 35 hours.

30 hours a week

Possible start date

Thursday 1 August

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Standard Apprenticeship Business Administration Level 3

Training will be delivered remotely online at weekly sessions. You will also recieve regular visits and sessions with your skills development coach.

Where you’ll work

3 BOND STREET

NUNEATON

CV11 4DA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Math (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Analytical skills
    • Team working
    • Initiative
    • Non judgemental
    • Patience

    Other requirements

    Excellent English Excellent communication skills Confident in personality Attention to detail in work Good written skills Mature outlook Motivated to learn new skills Flexible approach to work Smart appearance

    About this company

    Ankerside Physiotherapy Clinic, established in 1986, serves the physiotherapy needs of the West Midlands, Warwickshire and Staffordshire from our physiotherapy clinics situated in the town centres of Nuneaton, Tamworth, Coventry, Birmingham and Warwick.

    https://ankersidephysio.co.uk/ (opens in new tab)

    After this apprenticeship

    If the candidate demonstrates their commitment, there could be a permanent role subject to opportunities and depending on vacancies at that time.

    Ask a question

    The contact for this apprenticeship is:

    NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

    The reference code for this apprenticeship is VAC1000262730.

    Apply now

    Closes today at 11:59pm

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.