Sales Administrator & Digital Marketing Assistant Apprentice EPC CHOICE LTD

As a Digital Marketing Apprentice at EPC Choice Ltd, you will be at the heart of our new digital marketing initiative, while also gaining valuable experience in sales and administration. This role offers a unique opportunity to develop a comprehensive skill set.

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Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Monday to Friday between 09:00 – 17:30

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    09 Aug 2024

  • Date posted

    04 Jul 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000262645

  • Positions

    1 available

What you will do in your working day

Sales Administration

  • Provide administrative support to the sales team, including data entry
  • Communicate with customers via phone and email to assist with enquiries
  • Utilise Quickbooks software to input and maintain accurate sales records
  • Manage and update Excel spreadsheets with sales data
  • Handle customer orders, invoices
  • Ensure timely responses to customer queries and complaints
  • Collaborate with colleagues to enhance overall customer service experience
  • Convert sales leads

Social

  • Manage business social media profiles such as Facebook, Twitter, LinkedIn, & Instagram
  • Develop new and maintain existing Social Media profiles for the business
  • Build followers and increase engagement across all social media platforms
  • Develop new ideas to promote the business using social media/website
  • Online presence
  • Manage the company website alongside our IT consultant
  • Carry out Search Engine Optimisation
  • SEO activities to increase website traffic
  • Maintain the company website content
  • Image editing - cropping, resizing, other Photoshop work
  • Manage and update the company website to promote the company and products
  • The main purpose of the role will be to promote the business through social media and digital marketing channels
  • Create sales funnels using template/CMS system

 

Inbound/Outbound

  • Run marketing campaigns
  • Content creation
  • Creating email newsletters
  • Preparation of marketing material
  • Set up and implement e-mail marketing campaigns
  • Brand marketing
  • Search Engine Marketing – PPC & SEO, Digital Display Advertising, Social Media and Email Marketing.
  • Ensure that PPC search campaigns are monitored daily and meet relevant targets
  • Create display ads
  • Create Ads for search and display networks
  • Advertising and promotion through social media platforms
  • Draft copy for digital marketing communications
  • Ensure the content and format of all digital marketing is in accordance with the organisation’s/client’s brand guidelines
  • Assist with branding, design and content for presentations and proposals
  • E-mail marketing activity
  • Sourcing and writing news articles and associated images
  • Develop landing pages for clients
  • Content creation (Infographics, Case study and eBooks)
  • Conduct market research of competitors
  • Upload and schedule video release (YouTube, Tiktok etc.)
  • Mobile marketing

 

Analytics

  • Track and monitor a campaigns performance with a weekly/monthly report
  • Analyse data to identify the target market and optimise each campaign
  • Analyse the traffic and visitors to the business website and social media platforms
  • Analyse and report data with Google Analytics
  • Collecting campaign metrics
  • Follow up and analysis of campaign results
  • Monitor and report on activities and provide relevant management information
  • Deliver reporting and analysis of the campaigns and projects during and after campaigns to ensure that marketing is focused on providing strong returns

The training you will be getting

This role includes high-level industry-relevant training from Creative Process Digital. https://creativeprocessdigital.com/

A Multi-Channel Marketer (level 3) will learn how to effectively manage and execute marketing strategies across various channels. It suits those who want to develop skills in areas like content creation, campaign management, and data analysis. The programme is well-suited for graduates, marketing and comms assistants, marketing administrators, social media assistants and those looking to enhance their marketing expertise.

The training includes one study day per week. One of those study days per month is in person at the Creative Process Training Centre in Brighton. Please make sure you can travel to Brighton for this.

Please note this is a full-time role/training position recruiting now.

What to expect at the end of your apprenticeship

Having been instrumental in the development of the EPC Choice digital marketing strategy, you will ideally positioned to transition into a full-time role and to continue with our growth path.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental

Qualifications

GCSE or equivalent Maths and English (Grade 4-9) Essential
A Level or equivalent Any (Grade A-C) Desired

Things to consider

Technical Skills • Basic knowledge of HTML and how websites work • A keen interest in digital online technologies • Knowledge and experience of using Adobe Photoshop would be advantageous • Experience in the use of social media platforms & management systems • Some UX/UI knowledge • CSS and HTML5 experience • Strong MS Office skills (Word, Outlook, Excel, PowerPoint) • Experience in blogging • Good Excel and Word skills • Knowledge of HTML • Personal digital marketing experience (blog, social media etc.) essential. • Knowledge of Google Analytics

About the employer

EPC Choice Ltd is a leading provider of Energy Performance Certificates (EPCs) in the UK, established in 2008 and now comprising a team of four including two working directors and 2000 Energy Assessor Panel members. We operate in a “phygital” environment, linking physical services to the digital environment. What sets us apart is our commitment to quality, customer service, and innovation. We offer comprehensive EPC assessments, guidance, and support, tailored to meet the unique needs of each client. Our deep industry expertise and continuous improvement efforts ensure we remain a trusted partner in energy efficiency. EPC Choice Ltd is on a dynamic growth trajectory, with plans to expand our services and reach new markets. We are investing in cutting-edge technology to enhance our assessment processes and improve customer experience. We are launching a new digital marketing initiative to amplify our online presence and engage with our audience through innovative content. This initiative is particularly relevant to our Digital Marketing Apprenticeship, offering hands-on experience in SEO, social media marketing, content creation, and digital campaign management. This is a unique opportunity to develop your skills in a supportive environment and demonstrate your ability to lead our digital strategy. This role offers a unique opportunity to develop a comprehensive skill set, including: • SEO (Search Engine Optimization): Learn how to optimize our website and content to improve search engine rankings and drive organic traffic. • Social Media Marketing: Develop and implement social media strategies to engage with our audience and grow our online presence. • Content Creation: Create compelling content for our website, blog, and social media channels to attract and retain customers. • Digital Campaign Management: Assist in planning, executing, and analysing digital marketing campaigns across various platforms. You will have the opportunity to develop a comprehensive marketing strategy for the company that will set the foundation for a successful career. Alongside your marketing role, you will have the opportunity to work within other aspects of the business including: • Sales Support: Gain insights into our sales processes, assisting with customer inquiries, lead generation, and follow-ups. • Administrative Tasks: Support the administrative functions of the business, helping you understand the operational aspects of the industry. This role is perfect for a proactive and creative individual eager to learn, contribute to the future success of EPC Choice Ltd, and gain a holistic understanding of our business and industry.

Employer

EPC CHOICE LTD

Address

43 EAST STREET

BROMLEY

GREATER LONDON

BR1 1QQ

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Training

Training provider

CREATIVE PROCESS DIGITAL LTD

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Richard Nicholson

richard@creativeprocessdigital.com

01273232273

Apprenticeship standard

Multi-channel marketer

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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