As a busy & vibrant firm, we are looking for an apprentice to join the team with a focus on Business Development. This role includes the management of incoming orders, dealing with enquiries, communicating with clients & potential customers. Our Business Admin Apprentice position requires a confident telephone manner and excellent computer skills.

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Closing date: 19 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Year 1 - Monday - Friday 9.00am - 5.00pm. Year 2 - Monday - Friday 8.00am - 5.00pm.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    03 Jul 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The Business Development Administrator will involve building long term relationships with new and existing customers and colleagues and will be involved in the following workplace duties:

  • Use Microsoft Office packages and our bespoke customer relationship management database
  • Build and maintain strong customer relationships
  • To regularly monitor email inboxes and act accordingly
  • Processing enquiries via telephone and email
  • Identifying customers’ needs and offering solutions to their problems
  • Assist in the production and issue quotations in a timely manner.
  • Follow up quotations to receive feedback
  • Assist in the production and issue contracts
  • Follow up existing customer enquiries
  • Responding to tender opportunities
  • Process customer orders accurately and efficiently
  • Maintain accurate and up-to-date records of customer projects and orders
  • Update internal reports for the management team
  • Helping the team reach their goals and targets
  • Working alongside other departments where required
  • Assisting in the management of the company’s social media accounts
  • Develop a strong knowledge of the company’s products and services
  • Identify existing administrative methods and suggest improved methodology and implement when agreeable

The training you will be getting

  • Level 3 Business Administration Apprenticeship Standard
  • Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam
  • Preparation for End Point Assessment
  • Training schedule has yet to be agreed. Details will be made available at a later date

What to expect at the end of your apprenticeship

An opportunity for a full-time position at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills


GCSE or equivalent 5 GCSE's including English and Maths (Grade 4 / C and above) Essential

Things to consider

Previous apprentices for Stone Technical still work for the company and have promoted into management roles. There is definitely long term career opportunities within the business for the right candidate.

About the employer

Stone Technical Services are specialist providers of project solutions in the heritage, restoration and conservation sectors.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Emma Norbury

0191 5185587

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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