Sales Executive Apprentice



Closes in 13 days (Saturday 3 August at 11:59pm)

Posted on 2 July 2024


Capex Currency, based on Leigh Broadway are seeking to add an energetic, enthusiastic sales professional to their Corporate FX Sales team. They are a dynamic business on the hunt for their next success story. This is a great opportunity for any hungry individual looking to start a career in the exciting FX markets.

Annual wage
£12,147.20 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Customer service practitioner (level 2)
Monday to Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.00pm. 1 hour lunch.

36 hours a week

Possible start date

Sunday 4 August


1 Year 1 Month

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Customer service practitioner level 2 apprenticeship standard qualification
  • Functional skills in maths and English (if required)
  • Delivery method and location to be confirmed

Where you’ll work





An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4/C)
    • Maths (grade 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • Customer care skills
    • Confident
    • Motivated
    • Outgoing

    About this company

    Capex provide a wide range of foreign exchange and international payment services to both corporate businesses and individuals across Europe. Our approach is agile enough to meet the changing requirements of businesses, whilst offering a convenient and simple to use service that is underpinned by processes that exceed the minimum standards for compliance and security. Our aim is to utilise our technology & operational excellence to form long lasting relationships with our clients with the view of exchanging your currency at the best possible time, potentially saving you thousands in the process. (opens in new tab)

    After this apprenticeship

    • The right candidate will have the opportunity to progress within the company with several senior and management roles available in the future

    Ask a question

    The contact for this apprenticeship is:



    01702 782001

    The reference code for this apprenticeship is VAC1000262118.

    Apply now

    Closes in 13 days (Saturday 3 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.