Assistant Attendance and Administrative Support Officer Apprentice GOFFS SCHOOL

An amazing opportunity for the successful candidate who will support the work of the Attendance Officer in ensuring all attendance monitoring procedures and administration tasks are carried out efficiently and effectively. They will also provide general administrative support to the wider school.

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Closing date: 28 Jul 2024

Apprenticeship summary

  • Annual wage


    Salary: £14,509pa (£16,591 full-time equivalent)

  • Working week

    Monday - Thursday, 08:00 - 16:00. Friday, 08:00 - 15:30. Term-time only plus two weeks which means being in school for the 38 weeks of term then working the additional two weeks over school holiday periods.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    01 Jul 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Duties to include but not limited to;

  • To take telephone and email messages and to contact parents regarding student attendance, and record appropriately on the Trust’s data management system (Arbor)
  • To support the Attendance and Parent Support Officer in monitoring and recording punctuality, checking all registers are complete, and following up any incomplete registers
  • To monitor emails throughout the day, with regard to student attendance to lessons, highlighting issues to the appropriate member of staff
  • To support with covering the Student Reception area of the school, taking queries which arise from students and parents, and advising the relevant members of staff
  • To support with general administration including scanning, photocopying, filing and data entry
  • Undertake First Aid training to enable support with medical queries where necessary, and be part of the First Aid/medical rota following this
  • To be responsible for safeguarding and promoting the welfare of children at all times

The training you will be getting

  • You will study Level 3 Business Administrator Apprenticeship Standard qualification.
  • The training will be at Harlow College, Harlow, Essex, as well as on the job.
  • This will include Personal Learning and Thinking Skills.
  • The program is based on end point assessment.

What to expect at the end of your apprenticeship

  • Successful completion of the apprenticeship will see you well placed to take on a permanent position at the Trust should one arise, or to apply for a permanent post elsewhere.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Enthusiasm/Motivation, Reliable, Good time management


GCSE or equivalent English (Grade Grade 4/C or equivalent) Essential
GCSE or equivalent ICT (Grade Grade 4/C or equivalent) Essential
GCSE or equivalent Maths (Grade Grade 4/C or equivalent) Essential

Things to consider

Predominantly based at Goffs Academy, with deployment to other Trust schools, as required by the business. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description. Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers. The Trust will endeavor to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition. This job description is current at the date shown, but following consultation with you, may be changed by Trustees to reflect or anticipate changes in the job which are commensurate with the salary and job title.

About the employer

Goffs Academy is a selective secondary comprehensive mixed 11-18 Academy with approximately 1,500 students on roll, including a thriving and successful Sixth Form. Our Academy is extremely popular in the local area, with an average of over 800 applications annually for the 240 places available, and significant waiting lists for places across the year groups.




Goffs School Goffs Lane


Waltham Cross


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kellie Tighe


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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