Finance Operations Officer – Business Administration Apprentice



Closes in 7 days (Thursday 1 August at 11:59pm)

Posted on 2 July 2024


An exciting opportunity has arisen within the Finance Team at Charities Aid Foundation (CAF) for an Apprentice Finance Operations Officer, This is a challenging role with the opportunity to expand your existing knowledge about finance. This role will suit someone interested in undertaking a Business Administrator Level 3 apprenticeship.

Annual wage
£20,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Possible start date

Sunday 1 September


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Alongside the on site training you will receive as a new starter, you will undertake a Business Administrator Level 3 qualification through Hawk Training.
  • The programme is delivered through virtual and face to face training and online learning delivered during working hours. You will have 6 hours per week protected study time.
  • It will include Functional Skills exams if you don’t have English and maths GCSE at Grade 4 or above.

Where you’ll work





ME19 4TA


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Maths (grade 5)

    Desirable qualifications

    A Level or equivalent in:

    • Maths or other finance related subject (grade C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental

    Other requirements

    Due to location, candidates should have their own transport. Please check the location and commute prior to application as public transport is poor in the area. Applications will be assessed in line with the CAF Behaviour Framework Employment is subject to a DBS, credit and medical checks and receipt of two satisfactory references. Benefits: • 30 days holiday • BUPA Cash Plan • Employee Assistance Plan • Volunteering Day • Group Incentive Scheme • Student discounts via Totem Card

    About this company

    Charities Aid Foundation (CAF) are a leading charity working to create a fair and sustainable future for everyone. They bring together charities and businesses to simplify giving which allows charities to focus on their work. They work closely with government, policymakers and regulators by speaking up for the charitable sector, carrying out research and policy work. (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    • There may be opportunities for progression within CAF on completion of the apprenticeship, subject to satisfactory performance.

    Ask a question

    The contact for this apprenticeship is:


    Caz Callam

    The reference code for this apprenticeship is VAC1000261124.

    Apply now

    Closes in 7 days (Thursday 1 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.