Sales Account Manager Apprenticeship

Techair

Swindon, SN4 7DB

Closes in 14 days (Friday 2 August at 11:59pm)

Posted on 24 June 2024


Summary

Are you looking to kickstart your career in sales? Join our well-established company, operating for 29 years. We are a cohesive, friendly team based in the Southwest of England, seeking an enthusiastic apprentice for our UK sales team. Gain hands-on experience, learn from professionals, and develop your skills in a supportive environment.

Annual wage
Competitive

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Sales executive (level 4)
Hours
Monday - Friday, 9.00am to 5:30pm.

37 hours a week

Possible start date

Sunday 1 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Level 4 Sales Executive qualification
  • Training will be completed face to face and remotley
  • Sessions with Tutor will be monthly or more depending on your requirments
  • 1:1 and group workshops available
  • Will have access to guest speakers and people from the industry

Where you’ll work

Bowman House, Bowman Court

Whitehill Industrial Estate, Whitehill Lane, Royal Wootton Bassett

Swindon

SN4 7DB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JC TRAINING & CONSULTANCY LTD

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4-9)
    • Maths (grade 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Number skills
    • Logical
    • Initiative
    • Patience

    About this company

    Techair, based in the UK, is the UK's leading brand for mobile computing bags, dedicated to customer innovation, service, and quality. With over 29 years of success, our customers include some of the UK's most well known brands, as well as schools, universities, and councils. Our dedicated team provides exceptional service and strives to ensure that the customer experience is always at the highest level.

    http://www.techair.co.uk (opens in new tab)

    After this apprenticeship

    Upon completing the apprenticeship, you can advance to Junior Account Manager with potential paths to Senior Sales or Team Leader. Ongoing support includes further training, courses, and mentorship. The role offers networking opportunities and prepares you for leadership roles.

    Ask a question

    The contact for this apprenticeship is:

    JC TRAINING & CONSULTANCY LTD

    The reference code for this apprenticeship is VAC1000260149.

    Apply now

    Closes in 14 days (Friday 2 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.