Apprentice Payroll Administrator Equal Lives

Swarm Group is working with Equal Lives in their search for two Payroll Administrator Apprentices. This apprenticeship offers an opportunity to gain a diverse range of valuable skills that will help build a successful career. If you're interested in payroll and want to make an impact with your work, this role is perfect for you.

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Closing date: 22 Jul 2024

Apprenticeship summary

  • Annual wage


    Benefits include 28 days paid holiday, plus bank holidays, further involvement with the team and business side, career progression and an accepting team environment, where you can collaborate with an experienced payroll and finance team.

  • Working week

    Core working hours will be 37 hours per week from 8:30am to 4:30pm, Monday to Friday. This role is office-based.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    23 Jul 2024

  • Date posted

    21 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

  • Processing timesheets and other records to obtain accurate data for processing payroll
  • Distributing payslips and other payroll information to individuals and their employees
  • Responding to queries from customers via email or telephone regarding their payroll, with high-quality customer service and promptly
  • Processing of bank reconciliations within agreed time scales
  • Processing HMRC returns and other employment and payroll-related documents on behalf of individuals and calculating payments due
  • Maintaining comprehensive and up-to-date payroll files, case management logs, lists and other records
  • Processing payments, such as HMRC liability, as required
  • Calculating payments and deductions to be made to employees including basic pay, holiday pay, SSP, SMP and Nest pensions
  • Supporting the payroll and finance Manager and team in the development and implementation of finance-related policies and procedures, to support and develop their financial systems and ensure legal compliance

The training you will be getting

  • Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Payroll Administrator qualification, this apprenticeship will take 18 months to complete with assessments.
  • The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.
  • Functional Skills in maths and English, if required.

What to expect at the end of your apprenticeship

  • After successful completion of the apprenticeship, there is a full-time position available for the right candidate depending on company funding and apprentice performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English and Maths (Grade C/4 or above) Desired

About the employer

Equal Lives is a disability rights organisation based in Norfolk and Suffolk. They exist to support people of any age who face disabling barriers and are dedicated to making their voices heard. Equal Lives is a user-led organisation (ULO), meaning they are led by people who access care and support services themselves - with a strong majority of their board identifying as disabled. They believe in supporting people to empower themselves to live independent lives. And do this through valuable services including Information & Advice, Advocacy, Shopmobility and Campaigning. Equal Lives offers a collaborative work environment that encourages the contribution of new ideas from its team members, aimed at building the organisation. Equal Lives believes in the value of every employee and offers opportunities for professional growth and development. Their mission is to support disabled people’s independence which is why they work with the Social Model of Disability. Developed by disabled people, this model is a progressive way of viewing the world and says that individuals are limited by barriers within society and not by their own impairments or differences. Their aim is to break down these disabling barriers and work with people to achieve the life they choose.


Equal Lives


St Vedast House St Vedast Street Norwich


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Payroll administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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