Apprentice Retail Supervisor

FARMFOODS LIMITED

Manchester, M15 5JR

Closes in 12 days (Wednesday 31 July)

Posted on 20 June 2024


Summary

Are you ambitious and looking for a new career working in retail? Farmfoods are looking to recruit an Apprentice Retail Supervisor at their Hulme shop. If you welcoming, helpful and friendly with a desire to learn new skills then this could be the perfect role for you. Apply today!

Annual wage
£22,750 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Retail team leader (level 3)
Hours
35 hours, working 5 days out of 7. Shifts vary which will include weekends on a rota basis (TBC).

35 hours a week

Possible start date

Monday 19 August

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Level 3 Retail Team Leader Apprenticeship Standard

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role.

This will include the completion of Functional Skills in Maths and English. Once the apprentice has completed a minimum of 12 months of training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment.

The end point assessment is independent of the training and includes a variety of assessment methods that test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Where you’ll work

Hulme High Street

Hulme

Manchester

M15 5JR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retail team leader (level 3)

Equal to A level

Course contents
  • Customer: Monitor customers’ enquiries and service requirements; coach and support team members to use appropriate methods e.g. face to face or remote such as on-line facilities, to deliver consistent and exceptional service that provides customers with a positive experience
  • Business: Work with the team to maintain brand / business standards at all times and identify and address any potential risks according to business procedures
  • Financial: Support the achievement of financial targets by planning and monitoring resources. Use resources effectively and efficiently to meet expected demand. Oversee the areas that impact on financial performance in own area of the business in line with business procedures
  • Leadership: Use available information to coordinate the work of the team so that the right people and resources are in the right place at the right time to ensure consistent brand / business standards are delivered. Deputise for line manager within limits of own authority
  • Marketing: Support the team to ensure they understand and engage in the marketing activities and plans of the business and help ensure that customers have the best possible experience
  • Communication: Adapt style of communication according to the audience, monitor the effectiveness of and encourage excellent communications across all operations that achieve the best result for the business including verbal, written and on-line communications
  • Sales and Promotion: Communicate sales targets to the team and support them, recognising and acting on opportunities to maximise revenue, for example through link selling and drawing customers’ attention to promotional offers
  • Product and Service: Maximise opportunities to increase sales by ensuring team know and understand the features, benefits, unique selling points and other relevant information relating to products, product ranges and services offered by the business
  • Merchandising: Ensure team replenish and maintain merchandising according to business requirements, the retail calendar and local needs e.g. geographical, topical or weather based
  • Stock: Ensure team complies with stock procedures to minimise stock damage or loss, maximise income and comply with legal requirements; and take appropriate action to sell stock that is near the end of its product, promotional or shelf life
  • Technology: Oversee the appropriate use of technology in line with business policy and follow the appropriate procedures to deal with service issues
  • Developing self and others: Plan, organise, prioritise and oversee own and team members’ activities, supporting their induction, training, development and coaching, and delegating tasks fairly and appropriately to meet business objectives
  • Team Performance: Lead the team on a daily basis, setting targets and reviewing progress against them. Motivate team members, provide coaching and on job training. Identify conflict within the team and work to resolve this with support from others
  • Legal and Governance: Ensure self and team always comply with legal requirements, respond quickly to identified risks and ensure they are dealt with in line with business procedures and reported to the appropriate member(s) of the management team
  • Diversity: Ensure team members are aware of and follow business policies relating to diversity. Make reasonable adjustments as required for customers or team members
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • Maths (grade A*-F/1-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Organisation skills
    • Customer care skills
    • Team working

    Other requirements

    This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Opening Hours: • Sunday = 10am – 4pm • Monday to Saturday = 8am – 9pm • Earliest shift start = 6:15am • Latest shift finish = 10pm • Stocktake finish time = 10pm

    About this company

    Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

    After this apprenticeship

    Progression from this apprenticeship could be into a junior retail management position.

    There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

    This vacancy will become permanent upon completion of your apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    INSPIRO LEARNING LIMITED

    Louise Abram

    louise.abram@inspirolearning.co.uk

    01165040377

    The reference code for this apprenticeship is VAC1000259508.

    Apply now

    Closes in 12 days (Wednesday 31 July)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.