Events Assistant Apprenticeship

Digital Poverty Alliance


Closes in 11 days (Friday 2 August)

Posted on 18 June 2024


This is a remote based role - except for event days. You will be working within a small charity team to support the running of events for advocacy, projects, delivery and fundraising. Work will range from setting up logistics such as booking venues and catering, to attending events to support registration, in London and around the UK.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Event assistant (level 3)
Monday to Friday, 09:30 - 16:30, with a one hour unpaid lunchbreak each day. Hours may need to be flexible depending on timing of events.

30 hours a week

Possible start date

Monday 12 August


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • The official qualification received after successful completion of the course is the Level 3 Events Assistant Apprenticeship qualification
  • All delivered within the workplace via online training with Colchester Institute
  • Maths and English Functional skills if required

Where you’ll work







An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Event assistant (level 3)

Equal to A level

Course contents
  • Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Operational: Use software packages to create word processing and spreadsheet documents.
  • Operational: Contribute to reports, event project plans and written presentations for clients
  • Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Operational: Show careful attention to regulations and internal policies.
  • Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
  • Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
  • Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
  • Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade A*-C/9-4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Administrative skills
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Enthusiastic
    • Keen to engage
    • Keen to learn
    • Excellent time keeping skills

    Other requirements

    This is a remote based role which will require the post holder to spend most of their day working from a laptop – other than days where we have an event. The laptop will be provided, and there is an allowance available if the postholder needs to purchase a desk, chair, monitor and/or keyboard in order to work from home. We use the programme Microsoft Teams to communicate through the day, both through video calls and messages. We do not have an office, and therefore there is no option to be office based. The majority of our events take place in or around London, but we also hold events and attend conferences and exhibitions around the UK. This will require travel and may require overnight stays – usually of one to three nights. It is unusual for us to have a non-London event more than once every couple of months. All travel and accommodation will be paid for in line with our expenses policy. There is no requirement to be able to drive, and the majority of our team use public transport. Due the nature of running events, you will need to be ready to be flexible within your working priorities, be well organised and have a positive attitude to changes.

    About this company

    We aim to end digital poverty in the UK once and for all. Digital poverty stops an individual accessing digital services when, where and how they need – due to the affordability of kit and connectivity, lack of skills, or lack of trust in online services. We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change. Our whole team is remotely based, and we do not have fixed offices. (opens in new tab)

    After this apprenticeship

    This role will give a good grounding in running a range of events working with different sectors.  As well as the wider events and hospitality sector, future prospects could include being ready to take on roles supporting fundraising, public affairs, local delivery projects or campaigning where you will gain specific experience.

    Ask a question

    The contact for this apprenticeship is:


    Colchester Institute - Apprenticeships Team


    The reference code for this apprenticeship is VAC1000258764.

    Apply now

    Closes in 11 days (Friday 2 August)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.