Air Logistics Revenue Care Specialist Apprenticeship Kuehne+Nagel

Our Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers’ billing and financial systems. This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2024

Apprenticeship summary

  • Annual wage

    £15,500.00

  • Working week

    Key Information: Apprenticeship Contract: Fixed term – 2 Years Working hours: Monday – Friday 09.00 – 17.00 Will be expected onsite full time until performance expectations met & initial training completed.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    05 Sep 2024

  • Date posted

    17 Jun 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000258622

  • Positions

    1 available

What you will do in your working day

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Air Logistics Team team in Bristol as a Revenue Care Specialist Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry.

Your Role
Our Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers’ billing and financial systems. This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

 

Your Responsibilities

Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the  Business Administration Level 3 Apprenticeship.

You’ll be learning how to…

  • Work with colleagues in the Operational Care Centres and Customer Care Locations to manage costs
  • Ensure accurate and timely billing for all customers
  • Recognise and address system related issues
  • Recognise and escalate operational issues
  • Handle queries from colleagues and suppliers
  • Support new customer implementations with systems setup
  • Manage related cost entry and revenue entry tasks through Business Process Automation (BPA)

Your Skills and Experiences

  • The minimum entry requirement for this apprenticeship is GCSEs at grades 3 – 9 / A*-D including Maths & English)
  • Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others.
  • Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
  • Previous use of Microsoft Outlook and Excel is beneficial.
  • Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
  • This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:
Apprenticeship Contract: Fixed term – 2 Years
Working hours: Monday – Friday 09.00 – 17.00
Will be expected onsite full time until performance expectations met & initial training completed.  

Good Reasons to Join
We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that’s not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don’t miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

The training you will be getting

Training to be provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Functional Skills if required 

Training schedule has yet to be agreed. Details will be made available at a later date. 

What to expect at the end of your apprenticeship

  • A role in a successful, dynamic company
  • Be a part of a strong team of performance driven colleagues
  • Great future career prospects for advancement
  • A professional working environment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Able to work at a fast pace, Self-disciplined, Proactive and motivated, A willingness to learn, positive attitude, Drive to succeed

Qualifications

GCSE or equivalent Maths and English (Grade 5 GCSEs at grades A*-D/9-3) Desired

Things to consider

You will be joining an amazing group of apprentices and can look forward to a competitive starting salary, attractive benefits and an Apprentice NUS discount card. Your starting salary will be £15,500 in year one with an increase after 12 months and there's also a great bonus on offer once you have fully completed your apprenticeship. You will be supported throughout by a network of mentors, line managers and previous apprentices to help you achieve your qualifications and progress along your apprenticeship journey.

About the employer

With over 74000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

Employer

Kuehne+Nagel

Address

2430 The Quadrant

Aztec West, Almondsbury

Bristol

BS32 4AQ

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Training

Training provider

SR APPRENTICESHIPS LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Recruitment Process: Step 1: Applications will be reviewed on a rolling basis. Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role. Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2024