IT Technical Sales Representative Apprentice (River Recordings Ltd)



Closes in 23 days (Friday 16 August at 11:59pm)

Posted on 17 June 2024


As an IT Technical Sales Representative at River Solutions Group, you will play a critical role in driving our sales and business growth. You will be responsible for identifying and pursuing new sales opportunities, building and maintaining strong relationships with clients.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
IT technical salesperson (level 3)
Monday to Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 26 August


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship qualification (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

  • CompTIA IT Fundamentals+
  • Masterclass 1 - Engaging the Customer
  • Masterclass 2 - Negotiation Skills
  • Masterclass 3 – Becoming the next top seller

Key areas covered are:

  • Communication skills
  • Customer service
  • IT Infrastructures
  • Effective Sales Techniques (Negotiation, Objection Handling & Closing)
  • Data Security
  • Problem Solving
  • Project Management

Where you’ll work





DA17 6AH


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents
  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
  • Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to operate in a secure manner
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • 5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Analytical skills
    • Team working
    • Sales skills
    • Strong negotiation skills
    • Collaborative mindset
    • Adaptability and flexibility
    • Microsoft Excel skills
    • Familiarity with CRM software
    • Good time keeping
    • Punctual and reliable
    • Able to meet deadlines
    • Able to meet sales targets
    • Willingness to learn
    • Self motivated
    • Resilient
    • Positive attitude

    Other requirements

    On target earnings to be confirmed.

    About this company

    Founded as River Pro Audio in 1984, our company began its journey as a London Music Recording Studio, collaborating with musical talents from around the globe. Recognising an emerging need in the industry, we transitioned into distribution in 1992, focusing on tape products and later optical media. Our commitment to innovation and just-in-time deliveries set us apart, allowing us to provide exceptional technical support and service. By 1995, we embraced new technologies and established River Recordings Ltd, pushing boundaries with our self-developed web store and pioneering the optical media market. Over the years, our dedication to technological advancement and bespoke systems enabled us to offer unparalleled personal service at competitive prices. In 2018, we consolidated our expertise and diverse services under the River Solutions Group. Today, we are a data storage powerhouse, offering a comprehensive suite of solutions. From classic optical media and modern flash memory to secure tape and server storage, we provide everything needed to safeguard, manage, and optimise data. Our services extend beyond products to include duplication, consultation, and archiving, helping businesses optimise their data management processes. River Solutions Group continues to drive innovation, ensuring our clients receive the highest quality products and services tailored to their unique needs.

    After this apprenticeship

    • The role offers a permanent role upon completion of the apprenticeship depending on performance.

    Ask a question

    The contact for this apprenticeship is:


    Raymond Duke

    0203 834 2872

    The reference code for this apprenticeship is VAC1000258344.

    Apply now

    Closes in 23 days (Friday 16 August at 11:59pm)

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