Business Administration Apprentice



Closes in 9 days (Wednesday 31 July at 11:59pm)

Posted on 21 June 2024


The successful applicant will be trained to provide efficient and quality administration services. Duties include; general office duties, filing, dealing with incoming/outgoing post. Processing purchase orders and invoices using the Sage system, answering and making telephone calls. To assist in any matter beneficial to the company.

Annual wage
£12,979.20 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday - Friday; 08:30 - 17:00, with a half an hour lunch and one day release day at college 09:00 - 16:00.

39 hours a week

Possible start date

Monday 12 August


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The successful applicant will be registered for and complete:

  • Level 3 - Business and Administration Apprenticeship Standard
  • Functional Skills in English and Maths (if required)
  • Training schedule has yet to be agreed upon, further details will be made available at a later date

Where you’ll work





S20 3FG


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Desirable qualifications

    GCSE or equivalent in:

    • English (grade Grade 5 and above)
    • Maths (grade Grade 5 and above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience
    • Reliable
    • Punctual
    • Eager to Learn

    Other requirements

    A driving licence would be an advantage but is not essential. All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them. Please be aware that the day release training day for this course will take place at our Doncaster Centre in Armthorpe.

    About this company

    Custom Haulage are one of the UK’s most competitive general haulage companies due to their large nationwide customer base and vast network of contacts. This enables them to pick up return loads anywhere throughout the UK. They are proud of their strong background in general haulage and abnormal load movements using specialist trailers. Custom Haulage are closely situated to the major motorway networks ensuring on time deliveries every time. (opens in new tab)

    After this apprenticeship

    • Possible progression to higher responsibilities & full-time employment

    Ask a question

    The contact for this apprenticeship is:


    Neil Corfield

    01302 832831

    The reference code for this apprenticeship is VAC1000258065.

    Apply now

    Closes in 9 days (Wednesday 31 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.