Apprentice Parts Retailer - Steven Eagell Toyota - Romford

STEVEN EAGELL LIMITED

Romford, RM3 0DZ

Closes on Thursday 31 October

Posted on 14 June 2024


Summary

An Apprentice Parts Retailer co-ordinates parts sales to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaise with colleagues and deal with enquiries from both trade and retail customers.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Retailer (level 2)
Hours
Monday - Friday, 8.00am - 6.00pm. Saturdays may be needed on a rota basis.

40 hours a week

Possible start date

Tuesday 5 November

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

If you are successful, you will be awarded:

  • Level 2 Retailer Apprenticeship Standard
  • Functional Skills in maths and English (if required)

 

Please note: Off the job training is on a residential basis with 3 residential blocks and fortnightly online training

All travel and accommodation costs are covered by the employer

Where you’ll work

Gallows Corner

Southend Arterial Road

Harold Wood

Romford

RM3 0DZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PROVQ LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business.
  • Provide a retail service that balances the customers’ needs with additional linked products and services.
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
  • Promote seasonal or local offers through in-store or online promotions.
  • Identify situations that may damage business reputation in line with company policy and escalate as required.
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety.
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported.
  • Support team and colleague development through buddying and/or coaching.
  • Comply with regulations and legislation relevant to their role and business.
  • Contribute to continuous improvement activities which focus on improving sustainability within the business.
  • Handle complaints within remit or escalate as appropriate.
  • Support sales across a range of promotional events throughout the calendar year.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English & Maths (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Physical fitness

    Other requirements

    Plus points: If you find people interesting; enjoy working with computers and related systems and enjoy a fast paced, constantly challenging environment, you’ll love this job Possible negative points: This is a sales and marketing role. It requires focus and an ability to work very well with people from a variety of backgrounds You will be expected to work Saturdays on a rota basis

    About this company

    Established in Milton Keynes in 2002, we have subsequently grown to be an award-winning company and a leading Toyota dealer group in the UK, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Staffordshire, Suffolk and the West Midlands.

    https://www.steveneagell.co.uk/toyota/ (opens in new tab)

    After this apprenticeship

    • A competent Parts Retailer has many transferable skills. Once qualified you will have access to further training and development opportunities within the company

    Ask a question

    The contact for this apprenticeship is:

    PROVQ LIMITED

    The Recruitment Team

    recruitment@provq.com

    01743 762044

    The reference code for this apprenticeship is VAC1000258024.

    Apply now

    Closes on Thursday 31 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.