Business Administration Level 3 Apprentice Wiltshire Energy Ltd

We are seeking a Junior Office Administrator Apprentice to join our team. This entry-level position offers an excellent opportunity for someone looking to gain experience in an office environment. The ideal candidate is organised, detail-oriented with a passion to learn.

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Closing date: 02 Jul 2024

Apprenticeship summary

  • Annual wage


    National minimum apprentice wage

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9.00am to 5.00pm with 30 minute lunch break

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    11 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your duties will involve

  • Provide general administrative support to the Administrative Officer and other staff members
  • Answering incoming calls and customer’s queries
  • Responding to emails and enquiries in a professional manner
  • Booking service/repair jobs for engineers
  • Using a Customer Record Management (CRM) system for engineers’ appointments
  • Using spreadsheets
  • Taking delivery of goods and materials, checking packages / contents are intact and clearly label them, ready
    for the engineer’s collection
  • Assist with basic bookkeeping tasks using Quickbooks system
  • Assist with organizing and maintaining stationery and office common areas

The training you will be getting

  • Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
  • Training on the job and via taught sessions at New College Swindon

What to expect at the end of your apprenticeship

This is a small progressive company so there will be opportunities to develop.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent Maths and English (Grade 4/C and above) Essential

Things to consider

Small office in semi-rural location Smart-casual dress code The essentials • Core working hours: 9:00am – 5:00pm, 30 minute lunch break • Educated to GCSE standard (or equivalent), Maths and English (minimum) • 12-week probation period • 4 weeks' notice period • Company pension • Company events • Weekly study day throughout the duration of the apprenticeship

About the employer

Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve the energy efficiency of their property and reduce their carbon footprint, as well as saving money.


Wiltshire Energy Ltd


Unit 12

Templars Way Industrial Estate, Marlborough Road, Royal Wootton Bassett



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kirsty Bain


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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