ASK Italian Castleford, Level 3 Apprenticeship - Hospitality Supervisor ASK Italian

As an ASK Italian Apprentice we’ll give you: A bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Assistant Manager Role. Our CEO started out as a Team Member – where will your career take you?

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £9,984.00 to £17,846.40

    Up to £11.44 per hour + Tronc  50% discount at ASK Italian and Zizzi restaurants  Free meals on shift  28 days paid holiday, pro rata  Pension contributions  Online benefits (including GP support & discounts)

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Shift working, including evenings and weekends. Exact shifts to be confirmed.

    Total hours per week: 30.0

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    11 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your role will include:

  • Demonstrating a passion for people, great service, and amazing food
  • Working together with our back of house team
  • Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards
  • Ensuring orders are taken and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations
  • Displaying confidence and strong menu knowledge
  • Anticipating guests needs to ensure they never have to ask for anything!
  • Effective and professional handling of any customer complaint

As an ASK Italian Team Member we’ll ASK you to:

  • Have a huge passion for our Italian food, with the desire to learn and deliver our fabulous menu
  • Step forward and Welcome our customers like a friend to your home
  • Work as part of a team in a fast-paced environment with an eye for detail and a drive for excellent standards

The training you will be getting

As an ASK Italian Team Member we’ll give you:

  • Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor
  • Our partner Hit Training will deliver online workshops and 1:1 coaching to enhance the skills you are developing in the restaurant
  • Functional Skills in maths and English if required

What to expect at the end of your apprenticeship

Upon completion of the apprenticeship programme, you’ll continue at ASK Italian full time in your role. Going forward, you can follow our career path and become a Assistant Manager and beyond! With our amazing training, including our Italian Education and our fantastic development programme, we’re the perfect place to keep growing, so come join us, and be a part of our team!

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Team working, Initiative


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

You’ll be part of a great team, creating and enjoying fantastic experiences and making friends for life!

About the employer

At ASK Italian our people are at the heart of everything we do. ASK Factor is who we are and how we showcase our Full-Hearted personality. We’re dynamic individuals who work together to achieve the same goals. Join us and you’ll be 100% supported in your career journey, whichever route you take and however far you’d like to go. We care deeply, look out for each other and work together to be the best we can be. Our values and beliefs are packed full of Italian attitude and underpin everything we do. Heartfelt – We genuinely love what we do and believe in what we say. Respectful – We care about how we make people feel and our impact on the world around us. Generous – We’ll go that extra mile to make a difference. Spirited – We’re determined, always moving forward to be the best we can be.


ASK Italian


Xscape, Colorado Way


WF10 4TA


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024