Customer Service Apprentice Zeal Tax (Worcester) Limited

Zeal Tax has an amazing opportunity for an apprentice to join their dynamic and ambitious sales team with plenty of opportunities for progression within the company. The successful candidate will be responsible for supporting the team in researching potential clients and developing and executing strategies to generate leads.

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Closing date: 12 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:00 (including 1-hour of unpaid lunch).

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    11 Jun 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Develop and maintain relationships with existing and potential customers
  • Lead generation
  • Identify and develop new business opportunities
  • Analyse customer needs and market trends to identify new business opportunities
  • Develop and execute strategies to increase sales and market share
  • Develop and implement sales plans to meet customer needs
  • Supporting the current sales team to help develop customer experience

The training you will be getting

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Maths/ English Functional Skills (if required) 
  • No day release - work-based learning

What to expect at the end of your apprenticeship

  • Plenty of opportunities for progression within the company beyond the initial apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

A company determined to provide straightforward advice to change the way you think about tax. After a few years Zeal Tax has had rapid growth.


Zeal Tax (Worcester) Limited


14 Sansome Walk



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Nova Training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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