Medical Secretary Apprentice NEWGATE MEDICAL GROUP

Responsible for undertaking a wide range of secretarial/administrative duties and the administrative support to multidisciplinary teams at practice. Duties: processing information (electronic/hard copy), liaising with multidisciplinary team/external agencies and following policies, including the use of the electronic referral service (ERS).

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    The apprentice would be required to work. 37.5 hours a week, Monday to Friday, between the hours of 8am and 5pm as agreed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Typing letters, reports and associated documentation as required in a timely and accurate manner.
  • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.
  • Managing all enquires in an effective manner.
  • Maintaining an accurate referrals database.
  • Actioning all incoming email.
  • Inputting data into the patient’s healthcare records as necessary.
  • Processing referrals using the electronic referral system (ERS).
  • Processing requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms.
  • Answering department phone calls, transferring calls or dealing with the callers request appropriately.
  • Managing all administrative queries as necessary.
  • Maintaining a clean, tidy, effective working area at all times.
  • Supporting all clinical staff with general administrative tasks as requested.

The training you will be getting

L3 Business administrator Apprenticeship standard

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed by their Line Manager.  It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate.

There will be 1-2-1 on the job training provided with members of the Medical Typing team.

What to expect at the end of your apprenticeship

Career progression within the company or primary care network may be available to the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Administrative skills


GCSE or equivalent English (Grade C / 4 or above) Desired
GCSE or equivalent Maths (Grade C / 4 or above) Desired

About the employer

Newgate Medical Group (NMG) is a welcoming & busy single practice Primary Care Network (PCN) with over 30,000 patients. We are a large Practice. We have an established team of 9 GP Partners & a host of varied health professionals including pharmacists, nurses, ANP's, PA, Paramedics, Social Prescribing link workers, care co-ordinators & a large admin team. We offer a supportive team environment, training, pension, and good holiday package for the right candidate.







S80 1HP

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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