Freight Forwarding Apprentice XPAND LOGISTICS LIMITED

XPand Logistics Limited are now recruiting for a Freight Forwarding apprentice to join their busy team in Manchester. The successful candidate will learn all aspects of freight forwarding, managing and coordinating all import and export ocean shipments.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage


    Enhanced annual leave (23 days, plus bank holidays) Paid Volunteer Day HSF Health Cash Back Scheme EAP Support Free fresh fruit

  • Working week

    Monday - Friday 9.00am - 5.30pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    10 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Job Summary:

To train within the freight department on the key duties and responsibilities listed below, with the aim to coordinate and manage all import and export Ocean Shipments on behalf of XPand Logistics in a compliant, efficient and effective manner, ensuring appropriate communication internally and externally.

Key Duties and Responsibilities:

  • Quotations
  • Email coordination / communication with agent and customers
  • Completion of customs declarations
  • Track shipments
  • Status updates to agents and Customers
  • Authenticating supplier invoices
  • Invoicing
  • Adding accurate costs to the system to ensure financial reports correct
  • Recording correspondence in E-Docs
  • Dealing with queries, both shipment and invoice
  • Promotion of additional services to clients
  • Checking availability, frequency, routing and transit times
  • Organising credit card payments and collection of D&V and COD payments liaising with accounts
  • Production of Certificates of Origin in conjunction with Chamber of Commerce
  • Ensuring all internal SOP’s are followed correctly
  • Completion of customs declarations
  • Awareness of Deferment and FAS accounting procedures
  • Tracking of both import and export shipments
  • Coordinating with hauliers to collect, checking for discrepancies and organising deliver to the consignee
  • Obtaining POD’s from suppliers
  • Ensuring any tasks within Workflow are actioned quickly

The training you will be getting

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

What to expect at the end of your apprenticeship

After completion of the apprenticeship the employee will be a fully qualified ocean operator within the industry. This will allow for various career progressions, either within an individual mode of logistics or progress to a Key Account Supervisor / Manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Willingness to learn, Reliable


GCSE or equivalent Maths and English (Grade A*-C/ 4-9) Essential

About the employer

Established in 2000, XPand Logistics Ltd is now seen as one of the few UK forwarders specialising in true customer service for its’ clients.




Unit 8, 93 Atlantic Street



WA14 5EW

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kayleigh Byner


Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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