Office Administrator Apprentice - £18,000 per annum


Manchester, M1 2HY

Closes in 8 days (Monday 29 July)

Posted on 7 June 2024


In this role you will be working as part of the Business Support Unit to provide key support to each department to offer exceptional service to our clients and students. General office administration/enquiries and Reception duties delivered always with a high level of quality and in line with office procedures.

Annual wage
£18,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:30pm

36 hours a week

Possible start date

Monday 5 August


1 Year 3 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 functional skills in English and maths (where applicable)

Where you’ll work

111 Picadilly


M1 2HY


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • English (grade 9-4/A*-C or above)
    • Maths (grade 9-4/A*-C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Logical
    • Team working

    Other requirements

    Comply with the requirements of our Employee Handbook and our policy documents Promote the equality of opportunity within our organisation Demonstrate commitment to safeguarding and promoting the welfare of all learners A (DBS) check is a requirement of all roles that may include sole supervision of young people or vulnerable adults

    About this company

    Damar Training is a long established apprenticeships provider. We have worked with thousands of apprentices and many of the country’s leading employers, helping them to recruit talented apprentices and develop the skills of new and existing employees. The key to our success is specialising in niche areas and forming partnerships with experts in order to provide tailored apprentice recruitment, training and assessment in business, legal and professional skills. Headquartered in Stockport, we work across the North-West within a range of industry sectors such as administration, team leading and customer service, and nationally with the legal and justice sectors. If your business employs (or is looking to employ) office staff, then we can add value to your organisation. Our aim is for Damar to be the preferred partner to employers and their staff for the delivery of apprenticeships, apprentice recruitment and vocational training. (opens in new tab)

    After this apprenticeship

    There may be the opportunity for the successful candidate to grow and progress within the role and/or company.

    Ask a question

    The contact for this apprenticeship is:


    Sabina Adam

    07566 289 979

    The reference code for this apprenticeship is VAC1000256494.

    Apply now

    Closes in 8 days (Monday 29 July)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.