Regulatory Compliance Officer Apprentice Essex County Council

Essex Trading Standards is looking for a highly motivated person to join its team as a Regulatory Compliance Officer Apprentice. Would you like to contribute to the Essex community and be proud of the impact of your work? Are you looking for a new challenge and career progression? This could be the opportunity you are looking for!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jun 2024

Apprenticeship summary

  • Annual wage


    Starting salary is £21,848 to £25,704 per annum

  • Working week

    Full time, 37 hours per week Monday to Friday 9am to 5:30pm This role is an Anywhere Worker role, so will be a combination of onsite, community and remote working.

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    7 days ago

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

What will you be doing?

  • Responsible for managing own Level 4 apprenticeship training and development, to gain and apply a working knowledge of Trading Standards legislation, developing skills and competencies to enable effective enforcement and investigation
  • Participate in the development, planning, delivery and management of enforcement projects, to ensure Trading Standards enforcement priorities are met
  • Undertake investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol
  • Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA,) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council
  • Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit
  • Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints
  • Review and grade intelligence using a threat matrix approach, to ensure best use of resources
  • Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised
  • Responsible for undertaking a range of enforcement activities as part of a team (e.g. ‘test purchasing’ operations of age restricted products, licensing inspections), to deliver Trading Standards enforcement priorities
  • Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities

The training you will be getting

  • Level 4 Regulatory Compliance Officer (RCO) apprenticeship qualification, delivered online over 16 months

What to expect at the end of your apprenticeship

  • This exciting opportunity will see you developing the knowledge, skills and competencies to become a Trading Standards Officer.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness


A Level or equivalent Any (Grade C and above) Essential

About the employer

At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.


Essex County Council


County Hall

Market Road




Entry to Work

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Regulatory compliance officer

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jun 2024