Sumitomo (SHI) Demag Plastics Machinery UK Ltd are looking for a multi-skilled engineering apprentice who will gain knowledge working in all technical departments to gain a comprehensive understanding of the company operations and its services.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    42 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    07 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The candidate will have the opportunity to work across field based engineering, technical sales, spare parts, business support and health & safety. This will ultimately lead to a role in one of these departments depending on business requirements & personal interest. The apprentice will benefit from working alongside established professionals and undertaking product training which will support development of technical proficiencies and understanding.

Taste of the job role: 

  • Provide field service for the complete range of SD machines both in the UK and abroad
  • Commission machines to approved standards and within agreed time scales
  • Service and repair machines and equipment to approved standards
  • Configure machines to customers’ specifications
  • Complete the company’s documentation on time and efficiently, particularly, Service reports, Commissioning reports, Spare parts return documentation, Logbook
  • Fault finding, diagnosis and debugging on machines, supported by qualified engineer
  • Maintain the company’s image and reputation
  • Correctly maintain the company’s tools and equipment

Skills & Qualities:

  • Understand when to use different communication methods, such as in-person interactions, phone calls, or emails.
  • Willingness to engage with customers and colleagues to comprehend their needs and resolve issues.
  • Proficiency with Microsoft Office 365, particularly Excel and Word.
  • Maintain a safe and focused approach while driving for company business.
  • Show a keen interest in electrical, electronics, and mechanical engineering concepts.
  • Willingness to deliver impactful customer service to both external customers and internal colleagues.
  • Possess an honest and accountable approach to completing work tasks.
  • Collaborate with colleagues across the business to resolve issues and suggest process improvements.
  • Be flexible regarding travel requirements, including visiting customer sites or attending training at our European head office in Germany (with advanced notice).
  • Understand health and safety concepts and have the confidence to address poor practices when necessary.

We reserve the right to close applications earlier than the specified closing date.

The training you will be getting

  • You'll be studying at the Innovation & Technology, one day a week at Milton Keynes College for the Technical Support Technician, 

(The Standard for this Apprenticeship is under review so please note the title of this course and days at college may change for September 2024 intake)

Throughout your apprenticeship you'll get:

  • Expert mentors / trainers who will guide you through your apprenticeship
  • Hands-on learning, who will give you real-world feedback 
  • Modern facilities with ample access to tech equipment and resources and much more!

All apprentices will be required to achieve as  a minimum:

  • An employer approved Level 2 Foundation Competence qualification
  • An employer approved Level 3 Development Competence qualification
  • An employer approved Level 3 Development Technical Knowledge qualification

What to expect at the end of your apprenticeship

  • Technical Administration, Service Technician, Service Engineer, Internal Sales Engineer, Spare Parts Administration.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working


GCSE or equivalent maths, english & a science related subject (Grade 4) Essential

About the employer

Sumitomo (SHI) Demag Plastics Machinery UK Ltd. is a wholly owned subsidiary of Sumitomo (SHI) Demag, Germany, established in 1956. We specialise in the production of state of the art electric, hybrid and servo hydraulic injection moulding machines.  With over 125,000 machines installed worldwide, over 65,000 of which are full electric, we supply machines and automation to all sectors, including automotive, packaging, electric/electronic, medical and pharmaceutical. The company’s UK and Ireland business delivers world-class service and support to more than 400 customers, supporting in excess of 1,800 injection moulding machines, assisting injection moulders to meet their energy management, quality assurance, lean manufacturing and Total Cost of Ownership strategic and production goals.  Our UK-based Training Academy is a Cogent Skills Partner and delivers  structured and bespoke polymer processing and industry-leading training and development courses.




Triangle Business Park, Quilters Way, Stoke Mandeville


HP22 5BL

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Engineering technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Jun 2024