Business Administration Apprentice

Summary

Throughout the apprenticeship, you will delve into the intricacies of the ITAD industry. This hands-on experience will provide you with a comprehensive understanding of our processes. During your journey, you will spend time on administration duties for each part of the business such as IT, Accounts, Sales, compliance, and production.

Annual wage

£12,194 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30 am – 4.30 pm No weekends or bank holidays

35 hours a week

Possible start date

Wednesday 28 August

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business Administrator Level 3
One day a month at Telford College
Regular assessor visits
Mentor on-site

Where you’ll work

Tech Point

Halesfield Industrial Estate

Halesfield 9

Telford

TF7 4QW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TELFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Non judgemental

Other requirements

• At XPO, we operate as a tight-knit team, where our small size encourages a collaborative spirit. This means at times tasks can be varied and we all pitch in to support each other wherever needed.

About this company

XPO IT Services have been dedicated to providing secure, high quality IT recycling and asset disposal services for over 20 years. We recognise the need to not only protect our customers’ data security, but the wider natural environment through sustainable processes.

https://www.xpoitservices.co.uk/ (opens in new tab)

After this apprenticeship

During the apprenticeship, you will have the opportunity to develop new skills and explore various roles within the company. We aim for apprentices to find a role they enjoy and excel in, or even carve out a completely new position that aligns with their talents and interests.

Ask a question

The contact for this apprenticeship is:

TELFORD COLLEGE

Charlotte Bostock

charlotte.bostock@telfordcollege.ac.uk

01952642329

The reference code for this apprenticeship is VAC1000256394.

Apply now

Closes tomorrow (Sunday 28 July at 11:59pm)

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