Business Administration Apprentice XPO IT SERVICES LIMITED

Throughout the apprenticeship, you will delve into the intricacies of the ITAD industry. This hands-on experience will provide you with a comprehensive understanding of our processes. During your journey, you will spend time on administration duties for each part of the business such as IT, Accounts, Sales, compliance, and production.

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Closing date: 28 Jul 2024

Apprenticeship summary

  • Annual wage


    Starting wage £6.70 After 3-month review £7.00 After 6-month review £7.40

  • Working week

    Monday to Friday 8.30 am – 4.30 pm No weekends or bank holidays

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    28 Aug 2024

  • Date posted

    07 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Company induction:

  • Meet the team and any induction documentation/training that needs to be completed
  • Introduction to key personnel and departments
  • Familiarisation with company policies, procedures, and systems

Office management:

  • Learn to manage office supplies, equipment, and facilities
  • Understand efficient filing systems and documentation management
  • Schedule appointments & meetings
  • Assist with the preparation and distribution of documents/reports
  • Develop time management and organisational skills

Communication skills:

  • Written communication: composing emails, memos, and reports
  • Verbal communication: answering phones, conducting meetings, and interacting with colleagues

Data management:

  • Data entry
  • Data analysis and reporting

Financial administration:

  • Assisting with invoicing for sales and suppliers and raising payment
  • Analysing retail sales report to ensure accurate invoicing
  • Track payments received through retail outlets
  • Working with sage software

Project support:

  • Supporting project managers with scheduling, coordination, and documentation
  • Assisting in project planning, monitoring progress, and reporting

IT and Technical Skills:

  • The use of office software suites
  • Familiarity with company specific software and systems

The training you will be getting

  • Business Administrator Level 3
  • One day a month at Telford College
  • Regular assessor visits 
  • Mentor on-site  

What to expect at the end of your apprenticeship

During the apprenticeship, you will have the opportunity to develop new skills and explore various roles within the company. We aim for apprentices to find a role they enjoy and excel in, or even carve out a completely new position that aligns with their talents and interests.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Non judgemental


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

• At XPO, we operate as a tight-knit team, where our small size encourages a collaborative spirit. This means at times tasks can be varied and we all pitch in to support each other wherever needed.

About the employer

XPO IT Services have been dedicated to providing secure, high quality IT recycling and asset disposal services for over 20 years. We recognise the need to not only protect our customers’ data security, but the wider natural environment through sustainable processes.




Tech Point

Halesfield Industrial Estate

Halesfield 9


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Charlotte Bostock


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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