Business Administration Apprentice (Expert Services) SOCOMEC U.K. LIMITED

Are you known as the organised one in your friendship group? Looking to take your first step into an administration career, that focuses on client experience? Someone who really wants to get stuck in, learn lots and succeed? Then the new Business Administration Apprentice role at Socomec UK may be the perfect opportunity for you!

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Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage


    Reviewed after 1 year.

  • Working week

    Your normal working week will be Monday to Thursday, from 08:30 to 17:00, with 30min for lunch. Friday, 08:30 to 14:00, with 30min for lunch.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    07 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

You will provide administrative and organisational support to colleagues in the Expert Services teams, as well as to UK customers.

You will be the first point of contact for clients, ensuring a friendly and professional service is always provided. 

The role will support our Expert Services team in all administrative duties. You will be the first point of contact for clients, ensuring a friendly and professional service is always provided.
Primary responsibilities:

  • Co‐ordinate Preventative Maintenance activities.
  • Extensive liaison with customers and subcontractors via phone and e‐mail systems.
  • Coordination of Engineers holiday requests and entry in TEAMS diary.
  • Liaise with customer to agree target dates.
  • Produce and share Risk Assessments and Method Statements.
  • Update TEAMS engineering calendar.
  • Provide cover for other team members.
  • Provide a point of contact for internal and external stakeholders.
  • Maintain quality of service and client satisfaction.
  • Communicate urgent issues impacting business performance to relevant Managers.
     Secondary Responsibilities:           
  • Assist in answering the telephone for whole company.
  • Cover holidays for other members of the team.
  • Additional tasks as required in line with department/company strategic goals.

The training you will be getting

  • Business Administrator Level 3 apprenticeship qualification.
  • Whilst the majority of training will take place at the employer's premises there will be occasional attendance required at Cirencester College.

What to expect at the end of your apprenticeship

  • The potential for a permanent role and progression within business administration / support role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience, ability to multitask


GCSE or equivalent 5 GCSEs (including Maths and English (Grade 4 or above) Essential

Things to consider

The role is office based work. No weekend or late-night work is required.

About the employer

SOCOMEC has been designing, manufacturing and selling electrical equipment such as inverters, measuring stations, energy storage, switches, source switches... for over a century. With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings), SOCOMEC is an innovative force in energy transition and renewable energies. With products and services distributed in 80 countries by over 100 distributors, SOCOMEC supports companies in their quest for even safer, more flexible and more efficient energy.




Unit 7-9 Lakeside Business Park

Broadway Lane South Cerney



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kate Tingle


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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