Customer Care Degree Apprenticeship PRYSMIAN CABLES & SYSTEMS LIMITED

An opportunity for a highly motived individual to join the Customer Care Department in the Power Distribution team. This will be a 3-year degree apprenticeship course, commencing Summer/September 2024.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    The working week is Monday to Friday. We have a flexible start and finish time but in general we anticipate a start time of 08:30 with a finish time of 16:30 with one hour for lunch.

    Total hours per week: 39

  • Expected duration

    36 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    06 Jun 2024

  • Apprenticeship level

    Level 6 (Degree with honours)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Typical tasks may include:

  • Direct customer liaison, providing quotations as well as processing and management of sales orders
  • Co-ordinating with various departments  and stakeholders across the business at all levels
  • Maintaining and developing profitable sales within the business sectors
  • Compilation and analysis of business reports
  • Maintenance and development of strong customer relations.

The training you will be getting

  • Successful apprentices will achieve a BA Hons degree in management and business, CMI Level 5 Management & Leadership and Chartered Management Level 6 apprenticeship standard.


Successful apprentices will have the option to apply for professional recognition as Chartered Managers and Members of the Chartered Management Institute (CMgr MCMI) and/or as a member of the Institute for Leadership & Management or other relevant professional body.

This apprenticeship requires attendance one day per week on Campus at the University of Portsmouth with the addition of 2x 2 day blocks at the beginning of the course

What to expect at the end of your apprenticeship

  • Joining the Customer Care team is a great place to start your career with Prysmian.  Career development paths include Customer Care Specialist, Contract Specialist, Team Leader, Department Manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Team working


GCSE or equivalent Maths and English (Grade 4 to 9 (A to C)) Essential

About the employer

Prysmian Group is the world leader in the energy and telecom cable systems industry. Each year, the Group manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.




Chickenhall Lane



SO50 6YU


Kerry Bond

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Chartered manager (degree)

Level 6 (Degree with honours)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please apply on line. There will be a telephone / MS Teams call followed by an interview on site at the Chickenhall Lane address.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Jul 2024