Sales Advisor Apprentice (35966)

CLEARCUT ACCOUNTING LTD

MANCHESTER, M14 7HR

Closes in 13 days (Friday 2 August)

Posted on 6 June 2024


Summary

Join Clearcut Accounting as a Sales Advisor Apprentice in Manchester. Engage with clients, promote our services, and build lasting relationships. Enjoy training, career growth, and travel opportunities. Unlock your sales potential with us!

Annual wage
£13,468 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Customer service practitioner (level 2)
Hours
Monday – Friday 9pm – 5pm.

35 hours a week

Possible start date

Monday 12 August

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 customer service practitioner qualification. You'll receive on-the-job training.

Where you’ll work

SUITE 6 PARKWAY

5 PARKWAY BUSINESS CENTRE

300 PRINCESS ROAD

MANCHESTER

M14 7HR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade A*-C/9-4)
    • Maths (grade A*-C/9-4)

    Desirable qualifications

    A Level or equivalent in:

    • Any (grade Pass)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Team working
    • Resilience
    • Passion for sales
    • Relationship building skills
    • Time management skills

    About this company

    Established in 2000, Clearcut Accounting is a leading accounting firm with a strong presence across the UK. We offer exceptional workplace culture, career growth opportunities, and regular team socials. Join us and be part of a dynamic team dedicated to excellence.

    After this apprenticeship

    Possible progression within the company and progression onto the next level apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    THE GROWTH COMPANY LIMITED

    The reference code for this apprenticeship is VAC1000256192.

    Apply now

    Closes in 13 days (Friday 2 August)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.