Business Administrator Apprentice

RJA ELECTRICAL SERVICES LTD

Sheerness, ME12 1UB

Closes in 14 days (Tuesday 6 August at 11:59pm)

Posted on 6 June 2024


Summary

An excellent opportunity at RJA Electrical Services, working in this dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business admin. You will be a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately and relaying information.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 5.00pm.

40 hours a week

Possible start date

Thursday 22 August

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Business Administrator Level 3
  • Functional Skills in maths and English, if required 
  • Attending online workshops once a month through EKC Group

Where you’ll work

138 High St

Sheerness

ME12 1UB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade 4/C/Level 2 Functional Skills)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Team working
    • Initiative

    About this company

    For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction. We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times. ​If you are looking for electrical services in your area, then RJA Electrical Services is here to help! We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects. Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality. We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.

    https://www.rjaelectricalservices.co.uk/ (opens in new tab)

    After this apprenticeship

    Could lead to a full-time position.

    Ask a question

    The contact for this apprenticeship is:

    EKC GROUP

    Blue Vinall

    blue.vinall@eastkent.ac.uk

    01227 811315

    The reference code for this apprenticeship is VAC1000256002.

    Apply now

    Closes in 14 days (Tuesday 6 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.