Business Administration Apprenticeship Level 3 - Operations PHOTONIC UNIVERSE LTD

Photonic Universe Ltd is one of the leading UK suppliers of solar and wind power products based in Orpington, South-East London. Our Business Administration Apprenticeship offers the perfect blend of studying and working in our Operations Department at the same time.

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Closing date: 01 Aug 2024

Apprenticeship summary

  • Annual wage


    In addition to earning a salary, as an Apprentice you will: - Have 27 fully paid holiday days plus public holidays; - Receive a sick pay allowance to ensure your well-being; - Embrace a casual dress code and a supportive, friendly team atmosphere.

  • Working week

    Monday - Friday between 9.00am - 6.00pm.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    02 Aug 2024

  • Date posted

    05 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

As a Level 3 Business Administration Apprentice focusing on Operations, you'll be an integral part of our company's behind-the-scenes success. You'll get to work closely with our skilled team, learning how to handle various administrative tasks and processes that keep our company running smoothly.

Your key responsibilities may include:

  • Processing incoming orders and submitting instructions to warehouses for dispatch of goods
  • Booking couriers and organising dispatch of goods stored locally
  • Dealing with customer requests via phone and email, including new orders and follow-up inquiries
  • Resolving difficult situations with customers, such as missed or delayed deliveries, damages or other complaints
  • Updating customers with tracking numbers and dispatch status for their orders
  • Maintaining the database of customers and orders
  • Updating the product catalogue, setting sales, promotions etc.

The training you will be getting

Business Administrator Level 3 Apprenticeship Standard:

  • As our apprentice you will have your own personal tutor who will
    meet with you via remote 1 to 1 sessions whilst you are based at our office at TMS House, Cray Avenue, Orpington, BR5 3QB.
  • The personal tutor will be available throughout the course to teach, monitor progress and prepare you for the end-point assessment (EPA) to obtain Business Administrator Level 3 qualification
  • You will also carry out self-study using an online learning platform at least once a week

What to expect at the end of your apprenticeship

  • Upon  successful completion of the programme, you will be able to explore the possibility of a permanent position in our Operations Department

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills


GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Math (Grade A*-C/9-4) Essential

About the employer

Photonic Universe Ltd is one of the leading UK suppliers of solar and wind power products based in Orpington, South-East London. We provide solar panels, charging equipment, solar lighting systems, wind turbines, energy storage and other power products. Join us in the fast-growing Renewable Energy industry which supports excellent career opportunities, stability and security of jobs!









HR Administrator


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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