Retail Parts Advisor Apprenticeship Mercedes-Benz European Logistics Centre

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    To be confirmed by employer.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    05 Jun 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000255597

  • Positions

    1 available

What you will do in your working day

  • Building and maintaining relationships with internal and external customers both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock control/management
  • Processing warranty claims and payment
  • Identifying parts
  • Business development/planning
  • Marketing and visual merchandising
  • Forecasting and budgeting
  • Managing logistics including organising and arranging deliveries

The training you will be getting

  • You will learn the key principles, practices and skills that underpin the role
  • You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
  • Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
  • Functional skills in maths and English (if required) 

What to expect at the end of your apprenticeship

  • Parts Process Specialist
  • Parts Supervisor
  • Parts Manager
  • After Sales Manager
  • May lead to Sales Executive (Level 4 qualification)

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages. The employing retailer dictates the remuneration that apprentices receive. They are required to pay, at least, the National Minimum Wage.

About the employer

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Employer

Mercedes-Benz European Logistics Centre

Address

Delaware Drive

Tongwell

Milton Keynes

MK15 8BA

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Training

Training provider

MERCEDES-BENZ CARS UK LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

apprentice_recruitment@mercedes-benz.com

01908301496

Apprenticeship standard

Retail team leader

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2024