Customer and Business Support Administrator - Data Technician Level 3 Apprenticeship Standard TOWN SQUARE SPACES LTD

We're on the lookout for a positive, upbeat individual to join our team and help ensure the smooth operation of our Islington coworking space. If you enjoy pulling together information, analysing and preparing data for presentation and you are a whizz in Excel, then this would be the perfect role for you!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, TBC.

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    24 Jun 2024

  • Date posted

    04 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

As well as being the warm and welcoming face that greets our members and visitors, you will also be instrumental keeping our members personal details updated on the members portal and in providing support with managing our data.

Reporting to the the Sales and Project Manager, you will assist with:

  • Recruitment, appointment and ongoing management of all members
  • Producing, and where necessary presenting back, monthly Social Value Reports for our key partners
  • Analysing and reporting occupancy data and highlighting trends to support overall marketing strategy
  • Assisting in hosting and managing ad-hoc events, including any training programmes that we host
  • Ensuring all data is kept in a GDPR compliant manner

The training you will be getting

Data Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.

You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. This is a Level 3 qualification. Knowledge modules will include:

  • Data Basics – Processing
  • Data Basics – Communicating
  • Data Basics – Context
  • Data Analyst Associate

What to expect at the end of your apprenticeship

Opportunity to grow with a successful and entrepreneurial business. Upon completion, consideration will be given to progression to a higher level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English Language (Grade 4) Essential

Things to consider

Can you travel to the place of work on a daily basis?

About the employer

We are a workspace where individuals can stay focused, increase productivity and connect with new professionals in Hereford. We have 38 offices, 2 co-working spaces, 5 meeting rooms and a conference room. We have an important emphasis on community within the building and deliver several business and members social events. Town Square Spaces specialise in cultivating communities where entrepreneurship can thrive, to the benefit of all. We support freelancers, new company directors and aspiring entrepreneurs in starting-up, raising investment and growing their businesses. We are passionate about helping people to achieve their dreams, and about helping people to carve out their own path - creating a job that enables them to find fulfilment and a good work-life balance.




Macclesfield Rd, London



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Data technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024